Barista & Customer Experience Champion

Giant Martin's; Reading (Berks County); On-site; USD 17,000 - 22,000; Full time

Job summary

The GIANT Company is seeking a customer-focused team member at our Reading, PA location. The role supports daily customer service, product recommendations, and barista duties in a fast-paced grocery environment.

You will learn product handling, merchandising, and safety standards while representing The GIANT Company and Starbucks combos. This position emphasizes teamwork, flexible shifts, and a commitment to community service.

Qualifications

• Preferable supervisory and/or barista experience.
• Must be authorized to work in the U.S.
• Must have valid identification.
• Must meet the company performance standards for the job including but not limited to regular attendance.
• Special skills: customer focused, strong interpersonal skills, and food handling certificate preferred.

Responsibilities

• Provide exceptional customer service.
• Welcome and connect with each customer.
• Effectively recommend products and accommodate purchases to enhancing the customer experience.
• Provide product demonstrations and sampling.
• Produce high quality products in accordance with company standards.
• Only serve items that meet visual and product quality standards.
• Demonstrate knowledge and practice of safe food handling.
• Follow merchandising, stock, rotation, and storage standards.
• Present oneself in a clean professional manner during every shift.
• Contribute to Store Profitability.
• Follow proper cash handling procedures and register policies.
• Follow inventory and stock guidelines.
• Assume responsibility to learn and demonstrate knowledge as a barista.
• Responsible for self-initiated learning beyond the standard training program.
• Learn and demonstrate all standards of product and conduct established by The GIANT Company and Starbucks.

Skills

Customer service

Interpersonal skills

Barista experience

Work authorization

Job description

The GIANT Company is seeking a customer-focused team member at our Reading, PA location. The role supports daily customer service, product recommendations, and barista duties in a fast-paced grocery environment.

You will learn product handling, merchandising, and safety standards while representing The GIANT Company and Starbucks combos. This position emphasizes teamwork, flexible shifts, and a commitment to community service.