Barista & Customer Experience Specialist

Giant Martin's; Lancaster (Lancaster County); On-site; USD 17,000 - 22,000; Full time

Job summary

The GIANT Company is seeking an energetic team member for our Lancaster, PA location. You will deliver exceptional customer service, help customers, demonstrate products, and support daily store operations including merchandising, stocking, and cash handling.

Ideal candidates have supervisory and/or barista experience, are authorized to work in the U.S., and can meet performance standards such as attendance. You will join a caring team focused on community and customer satisfaction.

Qualifications

• Must be authorized to work in the U.S.
• Must have valid identification.
• Must meet the company performance standards for the job including but not limited to regular attendance.
• Special skills: customer focused, strong interpersonal skills, and food handling certificate preferred.

Responsibilities

• Provide exceptional customer service; Welcome and connect with each customer.
• Effectively recommend products and accommodate purchases to enhance the customer experience.
• Provide product demonstrations and sampling.
• Produce high quality products in accordance with company standards; Only serve items that meet visual and product quality standards.
• Demonstrate knowledge and practice of safe food handling.
• Follow merchandising, stock, rotation, and storage standards.
• Present oneself in a clean professional manner during every shift.
• Contribute to Store Profitability; Follow proper cash handling procedures and register policies.
• Follow inventory and stock guidelines.
• Learn and demonstrate knowledge as a barista; self-initiated learning beyond the standard training program.

Skills

Customer service

Interpersonal skills

Barista experience

Job description

The GIANT Company is seeking an energetic team member for our Lancaster, PA location. You will deliver exceptional customer service, help customers, demonstrate products, and support daily store operations including merchandising, stocking, and cash handling.

Ideal candidates have supervisory and/or barista experience, are authorized to work in the U.S., and can meet performance standards such as attendance. You will join a caring team focused on community and customer satisfaction.