Barista: Create First-Class Guest Coffee Experience

Paradies Lagardère; Romulus (MI); On-site; USD 25,000 - 34,000; Full time

Job summary

Paradies Lagardère Atlanta is hiring a Barista to deliver first-class guest experiences by preparing tea, coffee, and espresso drinks and by warmly engaging with travelers in our dining environment. This role supports our mission to connect with guests through great service in a fast-paced travel setting.

You will greet guests within 30 seconds of entry, take orders, operate coffee equipment, process payments at the point-of-sale, and maintain a neat, safe work area.

Qualifications

• High School diploma or GED is required.
• Food and Beverage experience is preferred but not required.
• Customer service focused and solution oriented.
• Ability to take direction and collaborate in a team environment.
• Ability to work in a high energy and demanding environment.
• Knowledge of math to figure cost, make change, and cash handling procedures.
• Effective communication skills and the ability to work independently as well as with other team members.
• ServSafe Certification or equivalent, preferred.

Responsibilities

• Warmly greets, acknowledges, and takes guests drink and food order within 30 seconds of them entering the concept.
• Operate coffee making equipment. Dismantling and cleaning machinery, as needed.
• Prepare and present beverages according to established recipe and presentation standards.
• Accurately total, process and collect payments from guests to include, but not limited to, using the point-of-sale system.
• Handles money, processes credit and debit card, makes change, while complying with the company’s Cash Handling and Loss Prevention Standard Operating Procedures.
• Knowledgeable and enthusiastic about the restaurant's menu and products.
• Ensure guest satisfaction and work to resolve any guest issues or concerns enlisting the assistance of a Manager, if necessary, immediately.
• Respond to guest inquiries and requests in a timely, friendly, and efficient manner.
• Assist with new team member training by positively reinforcing successful performance and helping as needed.
• Support other areas of the restaurant as requested, such as seating customers, answering telephones, stock work, cleanup, and documentation.
• Maintain a clean organized work environment that is free of safety hazards including trash, sweeping, mopping, and dishes.
• Be compliant with all local, state, federal laws and regulation including those relating to food safety.

Skills

Customer service

Cash handling

Communication

English language

Teamwork

Education

High School diploma or GED

ServSafe Certification or equivalent

Job description

Paradies Lagardère Atlanta is hiring a Barista to deliver first-class guest experiences by preparing tea, coffee, and espresso drinks and by warmly engaging with travelers in our dining environment. This role supports our mission to connect with guests through great service in a fast-paced travel setting.

You will greet guests within 30 seconds of entry, take orders, operate coffee equipment, process payments at the point-of-sale, and maintain a neat, safe work area.