Barista: Create Welcoming Coffee Experiences

Kroger; El Segundo (CA); On-site; USD 32,000 - 45,000; Full time

Job summary

Kroger in El Segundo, CA is seeking a customer-focused team member to provide exceptional service in a fast-paced environment. You will assist customers, respond to product questions, and support coffee shop operations while maintaining safety and quality standards.

The role emphasizes helpful interaction, accurate pricing, and a friendly store atmosphere to encourage repeat visits and customer satisfaction.

Qualifications

• Excellent customer service skills.

Responsibilities

• Create an environment that makes customers feel welcome, important and appreciated by answering questions about products in the department and store.
• Gain knowledge of products and respond to questions with suggestions.
• Collaborate with associates to promote teamwork and reach store goals.
• Prepare beverage selections to recipes and standards, handling transactions per company procedures.
• Offer product samples and inform customers of coffee shop specials.
• Provide customers with fresh items and correct portions to prevent shrink.
• Recommend coffee shop items to meet customer needs.
• Operate coffee shop equipment safely and stock inventory.
• Check product quality and review sell-by dates.
• Use kitchen equipment, espresso machine, blender, scale and steamer as directed.
• Label, stock and inventory merchandise.
• Report discrepancies to the department manager.
• Stay current with ads and promotions.
• Adhere to safety regulations and food safety guidelines.
• Inspect equipment and report repairs as needed.
• Report accidents and safety risks to store management.
• Work cooperatively in high-paced, sometimes stressful environments.
• Handle conflicts calmly and professionally.
• Maintain honesty and integrity regarding customer and business information.
• Follow directions and seek help to resolve issues.
• Assist customers including minors and individuals with special needs.
• Perform essential job functions with or without reasonable accommodation.

Skills

Excellent customer service

Job description

Kroger in El Segundo, CA is seeking a customer-focused team member to provide exceptional service in a fast-paced environment. You will assist customers, respond to product questions, and support coffee shop operations while maintaining safety and quality standards.

The role emphasizes helpful interaction, accurate pricing, and a friendly store atmosphere to encourage repeat visits and customer satisfaction.