Barista: Craft Coffee & Warm Customer Experience

Kroger; Independence (KY); On-site; USD 17,000 - 21,000; Full time

Job summary

Kroger in Independence, KY is hiring for a Coffee Shop Associate to deliver friendly, efficient service in a clean, safe store environment and assist customers with product recommendations and questions.

You will prepare beverages to order using espresso and kitchen equipment, stock and label items, and work with the team to meet store goals while upholding safety and quality standards.

Qualifications

• Excellent customer service skills

Responsibilities

• Create an environment where customers feel welcome and appreciated by answering questions regarding products and throughout the store
• Gain and maintain knowledge of products and respond to questions and make suggestions about products
• Collaborate with associates and promote teamwork to help achieve store goals
• Prepare beverage selections to recipe and standards and to customer requests using proper equipment; tender transactions using company best practices
• Offer product samples to help customers discover new items and inform customers of coffee shop specials
• Provide customers with fresh products and correct portion sizes to prevent shrink
• Recommend coffee shop items to customers to ensure they get products they want
• Use kitchen equipment such as refrigerators, freezers, slicers, and ovens according to guidelines; prepare, package, label and inventory ingredients
• Check product quality to ensure freshness; review sell by dates and take action
• Label, stock and inventory department merchandise
• Report product ordering/shipping discrepancies to the department manager
• Stay current with present, future, seasonal and special ads
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions
• Practice preventive maintenance by inspecting equipment and notify management of repairs
• Notify management of accidents; report safety risks or illegal activity to store management
• Ability to work cooperatively in high paced environments and manage conflict
• Ability to act with honesty and integrity regarding customer and business information
• Ability to follow directions and seek assistance to resolve issues
• Provide support and assistance through direct interaction with minors and older adults
• Must be able to perform essential job functions with or without accommodation

Job description

Kroger in Independence, KY is hiring for a Coffee Shop Associate to deliver friendly, efficient service in a clean, safe store environment and assist customers with product recommendations and questions.

You will prepare beverages to order using espresso and kitchen equipment, stock and label items, and work with the team to meet store goals while upholding safety and quality standards.