Barista — Craft Coffee & Guest Experience Pro

Hei Hotels Inc.; United States; Remote; USD 28,000 - 40,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

Free meals during shifts (Associate/Ca

Free gated on-site parking

Uniform provided

Discounted dry cleaning

Marriott discount program

Job summary

HEI Hotels and Resorts is seeking a guest-focused cashier to provide superior service in a fast-paced hospitality outlet. You will greet guests, prepare orders, and process payments accurately while maintaining clean, attractive areas and ensuring guest satisfaction.

The role requires reliable attendance, basic math skills, and strong communication to interact with guests and colleagues. Uniforms are provided and benefits are offered for associates.

Qualifications

• Basic mathematical skills to operate a cash register and handle payments.
• Ability to operate a keyboard and POS procedures.
• Ability to resolve conflicts tactfully.
• Ability to stand for extended periods and work in a busy environment.
• Effective verbal and written communication skills.
• Ability to adapt communication to different audiences.

Responsibilities

• Greet customers with a friendly welcome.
• Prepare customers' orders accurately and efficiently.
• Ring guest checks and process payments (Starbucks app, credit card, or house charge).
• Ensure guest satisfaction and resolve issues tactfully.
• Maintain high standards for product preparation and cleanliness.
• Clean and sanitize work areas and equipment.
• Follow cash handling and banking procedures.
• Balance house bank at end of shift.
• Adhere to attendance rules and be available to work regularly.

Skills

Math skills

POS experience

Conflict resolution

Customer service

Communication skills

Tools

Point of Sale system

Job description

HEI Hotels and Resorts is seeking a guest-focused cashier to provide superior service in a fast-paced hospitality outlet. You will greet guests, prepare orders, and process payments accurately while maintaining clean, attractive areas and ensuring guest satisfaction.

The role requires reliable attendance, basic math skills, and strong communication to interact with guests and colleagues. Uniforms are provided and benefits are offered for associates.