Barista: Craft Coffee & Guest Experience

LYFE Kitchen - Palo Alto; Palo Alto (CA); On-site; USD 30,000 - 40,000; Full time

Job summary

Wet Willie's is seeking a Barista in Palo Alto, California, responsible for greeting guests and preparing beverage orders to standards. You will educate customers about our coffee products and ensure smooth operations during busy shifts.

The ideal candidate has customer service experience and can work a flexible schedule, including nights and weekends. Ability to lift up to 25 lbs and operate equipment is essential. Join our friendly team and thrive in a vibrant environment!

Qualifications

• Some cash handling and customer service experience strongly preferred.
• Ability to interact with customers in a friendly and enthusiastic manner.
• Ability to stand, bend, and lift (up to 25 lbs.) during shifts.
• Must speak, read, and comprehend instructions in English.
• Flexible schedule including nights, weekends, and holidays.

Responsibilities

• Greets guests and prepares beverage orders.
• Operates point-of-sale system as needed.
• Cleans and stocks supplies.
• Educates customers about coffee preparation methods.

Skills

Cash handling experience

Customer service skills

Friendly demeanor

Ability to operate equipment

Tools

Point-of-sale system

Job description

- Greets LYFE Kitchen guests and prepares beverage orders; provides information about LYFE Kitchen and our products
- Prepares all drink orders to company standards
- Operates a point-of-sale system as neededfollows all customer service and cash handling policies and procedures
- Educates and informs customers about the differences among coffee beans, coffee preparation and home brewing methods
- Cleans and stocks new supplies as needed
- Follows our operational policies and procedures, including those for safety and security, to ensure the safety of all LYFERS and guests during each shift
- Maintains a calm demeanor during periods of high volume or unusual events to keep LYFE operating to standard and to set a positive example for fellow LYFERS

Requirements

To be considered for a Barista position at LYFE Kitchen:

- Some cash handling and customer service experience strongly preferred

- Demonstrates the ability to interact with the public and fellow LYFE team members in a friendly, enthusiastic and outgoing manner
- Requires the ability to stand, bend, and lift (up to 25 lbs.) in order to perform normal job functions
- Requires the ability to speak, read and comprehend instructions, short correspondence and policy documents, as well as converse comfortably with customers in English
- Requires ability to operate various equipment, including a point-of-sale computer
- Must be able to work a flexible schedule, including nights, weekends, and holidays
- Requires the ability to learn and maintain knowledge of companys products and procedures