Barista - Craft Coffee & Customer Experience

Kroger Family of Companies; Gresham (OR); Vor Ort; USD 30.000 - 42.000; Vollzeit

Zusammenfassung

Kroger Family of Companies operates a coffee shop within our store, seeking a customer-focused team member. You will assist customers, prepare beverages to recipes, and handle transactions while ensuring freshness and compliance with safety standards.

Join a collaborative team environment where you will promote great service, stock and label merchandise, and participate in maintaining a welcoming store atmosphere for guests and colleagues alike.

Qualifikationen

• Excellent customer service skills.
• Ability to work in a high-paced environment.
• Ability to follow safety and health guidelines.
• Ability to use kitchen equipment and assist with inventory.

Aufgaben

• Create an environment where customers feel welcome and valued by answering questions about products and store services.
• Maintain knowledge of products and respond to questions with informed suggestions.
• Collaborate with associates and promote teamwork to achieve store goals.
• Prepare beverage selections to recipe standards and process transactions.
• Offer samples and inform customers of coffee shop specials.
• Provide customers with fresh products and correct portions to minimize shrink.
• Recommend coffee shop items to meet customer needs.
• Use equipment in the coffee shop and manage ingredients according to guidelines.
• Check product quality and review sell-by dates; take appropriate action.
• Label, stock, and inventory department merchandise.
• Report ordering/shipping discrepancies to the department manager.
• Stay current with ads and promotions.
• Follow safety procedures and report unsafe conditions to management.
• Inspect equipment and report any needed repairs.
• Report accidents or safety risks to management.

Kenntnisse

Excellent customer service

Teamwork

Jobbeschreibung

Kroger Family of Companies operates a coffee shop within our store, seeking a customer-focused team member. You will assist customers, prepare beverages to recipes, and handle transactions while ensuring freshness and compliance with safety standards.

Join a collaborative team environment where you will promote great service, stock and label merchandise, and participate in maintaining a welcoming store atmosphere for guests and colleagues alike.