Barista - Craft Beverages & Guest Experience

160 Hard Rock Casino Cincinnati LLC; Cincinnati (OH); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Benefits package

Job summary

160 Hard Rock Casino Cincinnati LLC is seeking a beverage server to assist management in preparing and presenting beverages, performing tastings, and ensuring sanitation standards are met. You will demonstrate products, explain menu items to guests, and help maintain a clean, safe service area.

The role requires at least 6 months of related experience, flexibility to work nights and weekends, and strong English communication.

Qualifications

• Minimum six (6) months of related experience required.
• Able to work a varied work schedule to include nights, weekends, and holidays.
• Must be computer literate.
• Ability to read and understand all policies and procedures.
• Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.
• Must be able to complete standard forms and reports.
• Have excellent written and verbal communication skills.
• Be flexible and adaptable to change.
• Be team-oriented and enjoy working with and assisting people.
• Able to exercise judgment on an independent basis.
• Be articulate and possess a professional appearance and demeanor.

Responsibilities

• Offers customer demonstrations and samples using brewing equipment.
• Promotes positive customer relations; effectively explains menu items, handles guest complaints.
• Prepare and serve beverages in accordance with established standards set by restaurant management.
• Ensures that production and storage areas are maintained in accordance with city and state health department codes.
• Promotes positive public/employee relations at all times.
• Maintains a clean, safe, hazard-free work environment within area of responsibility.
• Other duties as assigned.

Skills

Customer service

English communication

Teamwork

Computer literacy

Adaptability

Job description

160 Hard Rock Casino Cincinnati LLC is seeking a beverage server to assist management in preparing and presenting beverages, performing tastings, and ensuring sanitation standards are met. You will demonstrate products, explain menu items to guests, and help maintain a clean, safe service area.

The role requires at least 6 months of related experience, flexibility to work nights and weekends, and strong English communication.