Attendant - Casino Service Bar

Hard Rock International; Cincinnati (OH); On-site; USD 17,000 - 22,000; Full time

Job summary

A premier entertainment company in Cincinnati is seeking an Attendant for the Casino Service Bar. In this role, you will be responsible for maintaining cleanliness and sanitation in the service bar, stocking supplies, and ensuring excellent guest service. Candidates should have a positive attitude and a strong focus on customer service. This full-time position offers an opportunity to work in a lively environment, engaging with guests and supporting a dynamic team.

Qualifications

• Ability to maintain cleanliness according to established standards.
• Strong communication skills for engaging with guests in a friendly manner.
• Customer service experience preferred

Responsibilities

• Maintain and clean the service bar area to ensure health and sanitation standards.
• Provide timely and courteous service to all customers.
• Assist in stocking and maintaining beverage supplies.
• Follow health, sanitation and safety standards
• Communicate guest needs to management and assist team members as needed

Skills

Attention to detail

Positive can do attitude

Customer service

Job description

You may choose to display a cookie banner on the external site. You must specify the message in the cookie banner and may add a link to a relevant policy. If you are unfamiliar with these requirements, please seek the advice of legal counsel.# Do not track signals# Clear GIFS, Pixel Tags and other technologies# Third party analytics and tracking# Contacting [e-mail] - Casino Service Bar page is loaded## Attendant - Casino Service Barlocations: Hard Rock Casino Cincinnatitime type: Full timeposted on: Posted Todayjob requisition id: R1154Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site:**Job Description:****RESPONSIBILITIES:*** Pick up fully loaded carts from Warehouse and stocking deliveries in the service bars* Following the Ohio health and Hard Rock sanitation standards, maintain and clean the service bar area. This includes: + Washing bar mats + Cleaning glassware and restocking it + Loading boxes and ensuring pars are met + Stocking beer, wine, liquor and mixers + Moping floor + Emptying trash and delivering to the receptacle + Cleaning, resetting coffee machines including espresso units + Daily maintenance on Coke machine, including filling BIBs and nozzles + Wiping shelving and maintaining a neat work environment + Use DipIt in sinks nightly to clean* Keep Beverage service well, neat and orderly throughout the shift* Perform timely service in a friendly and courteous manner* Initiates and engages in conversation with all guests in a professional and friendly manner* Works with a sense of urgency to anticipate customer needs and assist other team members when the opportunity arises* Communicates with management to rectify all customer needs, comments, or incidents* Adheres to all established policies, procedures, and guidelines**ESSENTIAL JOB FUNCTIONS:*** This person is responsible for providing superior guest service to ensure that their all guests have an unforgettable experience.* Stocking and efficient service across the casino floor**QUALIFICATIONS:*** Attention to detail* Positive can do attitude* Customer service