Barista Cafe Associate at Sweet Spot Ice Cream Cafe

Sweet Spot Ice Cream Cafe; Richmond (VA); On-site; USD 17,000 - 22,000; Full time

Job summary

Sweet Spot Ice Cream Cafe in Richmond, VA is seeking a friendly Barista & Ice Cream Server who loves coffee, desserts, and delivering an exceptional guest experience. You will craft beverages, scoop ice cream, and engage customers with recommendations in a fast-paced cafe setting.

We value reliability, teamwork, and a positive attitude. This role offers growth as you refine barista and hospitality skills while making every scoop and sip a memorable moment for guests.

Qualifications

• 2-3 years of barista experience.
• Passion for coffee, ice cream and desserts.
• Ability to work in a fast-paced environment.
• Strong communication and multitasking skills.
• Flexible schedule including mornings, afternoons, weekends and holidays.
• Stand for long periods and lift up to 20 lbs.
• Reliable transportation.

Responsibilities

• Prepare and serve beverages including coffee and espresso drinks.
• Scoop and serve ice cream, shakes and sundaes.
• Greet guests and suggest menu items.
• Process orders with POS, handle cash and cards.
• Open and close the café, restock and clean.
• Keep workstations and dining areas clean and organized.
• Assist with training new hires and teamwork.

Skills

Barista experience

Customer service

Cash handling

Job description

Barista & Ice Cream Server – Dessert Café (Richmond, VA)

We are looking for a passionate, customer-focused Barista & Ice Cream Server to join our team! This role is perfect for someone who loves coffee, desserts, and providing an exceptional guest experience. If you thrive in a fast-paced environment, enjoy working with people, and take pride in crafting quality beverages and treats, we’d love to hear from you!

Key Responsibilities:

• Prepare & Serve Beverages: Expertly craft and serve hot and cold beverages, including coffee, espresso drinks, teas, and specialty beverages.
• Ice Cream Service: Scoop and serve ice cream, milkshakes, sundaes, and other dessert items while assisting customers with flavor and topping selections.
• Customer Engagement: Greet guests warmly, provide menu recommendations, answer questions, and ensure a positive, memorable experience.
• Pos Handling Transactions: Accurately process orders using a point-of-sale system, handle cash and card transactions, and provide correct change.
• Café Opening & Closing: Follow opening and closing procedures, including setting up and shutting down equipment, cleaning, and restocking.
• Maintain Cleanliness & Organization: Ensure all workstations, equipment, and dining areas are clean, sanitized, and well-stocked throughout shifts.
• Inventory & Display Management: Monitor supplies, restock as needed, and keep product displays visually appealing and fresh.
• Teamwork & Leadership: Work collaboratively with teammates, support a positive work environment, and assist with training new hires as needed.

What We’re Looking For:

• 2-3 year experience as a Barista with a serious mindset
• A love for coffee, ice cream, and desserts and enthusiasm for sharing that passion with customers.
• Ability to work efficiently in a fast-paced environment while maintaining attention to detail.
• Strong communication, problem-solving, and multitasking skills.
• Availability to work flexible shifts, including early mornings, afternoons, weekends, and holidays.
• Ability to stand for extended periods, lift up to 20 lbs, and follow food safety protocols.
• Reliable transportation to and from work.

Why Join Us?

• Be part of a fun, supportive team in an exciting dessert café.
• Opportunities to grow and develop your barista and hospitality skills.
• A welcoming, upbeat work environment where your personality and creativity can shine.
• The chance to bring joy to customers with every scoop and every sip!