Barista Attendant - Hilton Cleveland Downtown

Hilton Worldwide, Inc.; Cleveland (OH); On-site; USD 25,000 - 35,000; Full time

Job summary

A leading hospitality company seeks a Barista Attendant for their Cleveland Downtown location. The role involves preparing and serving beverages, ensuring guest satisfaction, and maintaining cleanliness. Ideal candidates are energetic, detail-oriented, and have a solid knowledge of coffee service. Hilton offers various benefits including travel discounts, health insurance, and a supportive work environment.

Benefits

Go Hilton travel program

DailyPay access

Employee stock purchase at 15% discount

Maternity and parental leave

Debt-Free Education

Flexible shifts

Comprehensive health insurance

Mental health resources

Paid Time Off (PTO)

401K plan with company match

Qualifications

• Previous experience in a time-sensitive atmosphere.
• Solid knowledge of coffee service.

Responsibilities

• Prepare and serve beverages and food orders.
• Upsell additional items to increase profitability.
• Perform general cleaning tasks to meet health and safety standards.

Skills

Customer Focus

Detail-Oriented

Coffee Service Knowledge

Job description

Job Description - Barista Attendant - Hilton Cleveland Downtown (HOT0BMIC)

Job Number:

HOT0BMIC

Work Locations

Hilton Cleveland Downtown, 100 Lakeside Ave E, Cleveland, 44113

The Hilton Cleveland Downtown is looking for a Barista Attendant to join our team!

We are seeking an energetic individual who is career-driven, with a positive approach to hospitality.

As the ideal candidate, you will:

• Have a solid knowledge of coffee service
• Have a detail-oriented approach to your work
• Have previous experience working in a time-sensitive atmosphere

We are committed to developing our team into future leaders of the hospitality industry. We look forward to providing you with valuable experience and knowledge to advance your career!

Interested? Apply to join our team today!

What will I be doing?

As a Barista Attendant, you will assist management in directing and administering the restaurant to deliver outstanding guest service and financial profitability. Your responsibilities include:

• Greeting, preparing, and serving beverages and food orders in a friendly, courteous, and timely manner to ensure guest satisfaction
• Upselling additional items to increase profitability
• Entering orders into a computerized system and settling checks upon completion
• Performing general cleaning tasks to meet health and safety standards

What are the benefits of working for Hilton?*

Hilton supports the mental and physical wellbeing of our Team Members through programs and benefits such as:

• Go Hilton travel program: 100 nights of discounted travel
• Access to your pay when you need it through DailyPay
• Hilton Shares: Employee stock purchase at a 15% discount
• Maternity and parental leave, including paid leave for birthing parents and eligible Team Members
• Debt-Free Education through Guild Education
• Flexible shifts and days off
• Comprehensive health insurance, including Telemedicine and at-home care
• Mental health resources and counseling
• Paid Time Off (PTO)
• 401K plan with company match

*Benefits may vary depending on property-specific terms.

What are we looking for?

Founded in 1919, Hilton is a leader in the hospitality industry, known for innovation, quality, and success. We value:

• Hospitality: delivering exceptional guest experiences
• Integrity: doing the right thing always
• Leadership: leading in our industry and communities
• Teamwork: working collaboratively
• Ownership: taking responsibility for actions
• Now: operating with urgency and discipline

We also seek attributes like quality, productivity, and customer focus.

What will it be like to work for Hilton?

Hilton is a global leader in hospitality, offering a range of accommodations from luxury resorts to mid-priced hotels. Our vision is "to fill the earth with the light and warmth of hospitality," and our team is at the heart of delivering exceptional experiences worldwide every day.