Barista and Retail Support

Bonton Farms; Dallas (TX); On-site; USD 45,000 - 100,000; Full time

Job summary

A leading company in the non-profit sector seeks a Barista and Retail Support professional to provide excellent customer service and manage point of sale operations. The ideal candidate will possess strong communication skills and a commitment to cleanliness and customer satisfaction. This full-time position involves assisting in pop-up markets and maintaining sales records while ensuring a welcoming environment for customers.

Qualifications

• Two years in service or retail preferred.

Responsibilities

• Greets customers and responds to queries.
• Operates POS systems and handles transactions.
• Upholds health and cleanliness standards.

Skills

Customer Service

Communication

Flexibility

Education

High school diploma

Tools

Point of Sale (POS)

Job description

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• Greets customers and makes them feel comfortable.
• Interacts with customers, helping and responding to queries about products and purchases.
• Operate point of sale (POS) systems for the coffee house and farmer’s market
• Handles refunds, exchanges, and returns.
• Provides recommendations according to customer needs or preferences.
• Locates merchandise for customers and places orders, where necessary.
• Introduces promotions and new products to customers.
• Uphold all health code and cleanliness standards for the coffee house and farmer’s market.
• Assist in pop-up markets that are on-site and off-site
• Documents sales by updating customer records.
• Stays up to date with sales trends for better service and achievement of sales.
• Alerts the management of potential security issues.
• Cross-train to work in Bonton Farmers Market and any other duties assigned.
  
  
  

BARISTA & RETAIL SUPPORT

Duties & Responsibilities:

• Greets customers and makes them feel comfortable.
• Interacts with customers, helping and responding to queries about products and purchases.
• Operate point of sale (POS) systems for the coffee house and farmer’s market
• Handles refunds, exchanges, and returns.
• Provides recommendations according to customer needs or preferences.
• Locates merchandise for customers and places orders, where necessary.
• Introduces promotions and new products to customers.
• Uphold all health code and cleanliness standards for the coffee house and farmer’s market.
• Assist in pop-up markets that are on-site and off-site
• Documents sales by updating customer records.
• Stays up to date with sales trends for better service and achievement of sales.
• Alerts the management of potential security issues.
• Cross-train to work in Bonton Farmers Market and any other duties assigned.
  
  
  

Education and Experience Requirements

• High school diploma.
• Two years working in the service or retail industry preferred.
  
  
  

Required Skills

• Self-motivated, self- starter detailed oriented and flexible.
• Friendly and strong commitment to customer service
• Verbal and written communication skills with high Interpersonal skills and impactful sense of creativity
• Ability to stand for extended periods
• Ability to lift merchandise weighing up to 20 pounds
• Basic math and accounting skills
  
  
  

Preferred Skills

• Experience operating a cash register.
• Experience operating point-of-sale (POS) transactions.
• Critical thinking, evaluation, and analytical skills.
• Record of meeting and exceeding sales goals.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Non-profit Organizations

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