Barista 1

Dufry; Milwaukee (WI); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Holiday pay

Meal benefits

401(k) match

Life insurance

Tuition reimbursement

Employee assistance

Career growth

Referral bonus

Job summary

HMSHost at Milwaukee Airport is seeking a Barista to fulfill orders and complete sales while maintaining clean and stocked areas. You will work in a Starbucks establishment, following HMSHost standards and policies and delivering excellent customer service in a fast-paced environment.

This non-exempt role reports to the Store Manager and offers opportunities for training, growth, and part of a larger benefit program across HMSHost-affiliated locations.

Qualifications

• Interacting with customers in a friendly, enthusiastic and outgoing manner.
• Ability to bend, twist and stand for shift tasks.
• Ability to read and understand instructions and policy documents.
• Willingness to learn Starbucks products and HMSHost procedures.
• Cash handling and customer service experience preferred.

Responsibilities

• Greet customers, take orders and suggest add-ons.
• Prepare drinks to Starbucks and HMSHost standards.
• Operate a cash register and handle payments accurately.
• Educate customers on coffee beans, preparation, and home brews.
• Clean and stock the customer area.
• Follow safety, security, and operational policies.
• Maintain composure during peak periods to keep operations smooth.

Skills

Customer service

Cash handling

Communication

Product knowledge

Job description

With a career at HMSHost, you really benefit! We Offer

• Health, dental and vision insurance
• Generous paid time off (vacation, flex or sick)
• Holiday pay
• Meal and Transportation Benefits
• *401(k) retirement plan with company match
• *Company paid life insurance
• *Tuition reimbursement
• Employee assistance program
• Training and exciting career growth opportunities
• Referral program - refer a friend and earn a bonus

*Benefits may vary by position so ask your recruiter for details.

Airport Location: Milwaukee Airport F&B

Advertised Compensation: $15.50 to $18.23

Summary :

The Barista is responsible for fulfilling orders and completing sales transactions within a Starbucks establishment and performing other support functions which may include cleaning the food preparation, customer seating or stock areas and maintaining inventory; performs all other responsibilities as directed by the business or as assigned by management. This is a non-exempt position and typically reports to the Store Manager.

Essential Functions :

• Greets customers and takes food order; provides information about products and looks for opportunity to "up-sell" products
• Prepares all drink orders to Starbucks and HMSHost standards
• Operates a cash register and receives payment from customers in cash or credit card, accurately counts and provides change to customers as required, and follows all HMSHost customer service and cash handling policies and procedures
• Educates and informs customers about the differences among coffee beans, coffee preparation and home brewing methods
• Cleans and stocks customer area
• Follows HMSHost and Starbucks operational policies and procedures, including those for safety and security, to ensure the safety of all partners during each shift
• Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team

Minimum Qualifications, Knowledge, Skills, and Work Environment :

• Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic and outgoing manner

• Requires the ability to bend, twist, and stand to perform normal job functions

• Requires the ability to speak, read and comprehend instructions, short correspondence and policy documents, as well as converse comfortably with customers

• Requires the ability to learn and maintain knowledge of Starbuck's products and procedures

• Some cash handling and customer service experience preferred

Equal Opportunity Employer (EOE)

Minority/Female/Disabled/Veteran (M/F/D/V)Drug Free Workplace (DFW)

Avolta, including Dufry, HMSHost Corporation, Hudson, and affiliates ('the Company'), is an equal opportunity employer. It is the Company's policy to ensure equal employment opportunity in all aspects of employment and to comply with anti-discrimination laws and regulations. The Company prohibits discrimination and harassment of any type and provides equal opportunities to applicants and team members without regard to actual or perceived race, color, creed, age, religion, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, national origin, disability, military service and veteran status, ancestry, citizenship status, marital status, protected medical condition as defined by applicable state or local law, genetic information, or any other basis protected by applicable federal, state or local laws and ordinances (referred to as 'protected characteristics').