Barista

Avolta AG; Boston (MA); On-site; USD 24,151 - 34,396; Full time

Benefits offered by this job

Health, dental and vision insurance

Generous paid time off

Holiday pay

Meal and Transportation Benefits

401(k) retirement plan with company match

Employee assistance program

Training and career growth opportunities

Referral program

Job summary

Avolta AG is seeking a Barista for their location at Boston Airport F&B. The Barista will be responsible for fulfilling customer orders and completing transactions, while also maintaining cleanliness in the store. Candidates should possess effective customer service skills, preferably with experience in cash handling. The successful applicant will help create a welcoming atmosphere and work well under pressure. Competitive compensation is offered at $21.25 per hour, along with various benefits including health insurance and paid time off.

Qualifications

• Friendly interaction with customers and coworkers.
• Ability to learn and maintain knowledge of Starbucks products.
• Preferred experience in cash handling and customer service.

Responsibilities

• Greet customers and take food orders.
• Prepare drink orders to standards.
• Operate a cash register accurately.
• Educate customers about coffee products.
• Maintain cleanliness in customer areas.
• Follow safety and security policies.

Skills

Customer service

Cash handling

Cash register operation

Product knowledge

Job description

Benefits

• Health, dental and vision insurance
• Generous paid time off (vacation, flex or sick)
• Holiday pay
• Meal and Transportation Benefits
• 401(k) retirement plan with company match
• Employee assistance program
• Training and exciting career growth opportunities
• Referral program – refer a friend and earn a bonus

*Benefits may vary by position so ask your recruiter for details.

Location: Boston Airport F&B
Advertised Compensation: $21.25 to $21.25

The Barista is responsible for fulfilling orders and completing sales transactions within a Starbucks establishment and performing other support functions which may include cleaning the food preparation, customer seating or stock areas and maintaining inventory; performs all other responsibilities as directed by the business or as assigned by management. This is a non-exempt position and typically reports to the Store Manager.

Essential Functions

• Greets customers and takes food order; provides information about products and looks for opportunity to "up-sell" products
• Prepares all drink orders to Starbucks and HMSHost standards
• Operates a cash register and receives payment from customers in cash or credit card, accurately counts and provides change to customers as required, and follows all HMSHost customer service and cash handling policies and procedures
• Educates and informs customers about the differences among coffee beans, coffee preparation and home brewing methods
• Cleans and stocks customer area
• Follows HMSHost and Starbucks operational policies and procedures, including those for safety and security, to ensure the safety of all partners during each shift
• Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team

Minimum Qualifications, Knowledge, Skills, and Work Environment

• Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic and outgoing manner
• Requires the ability to bend, twist, and stand to perform normal job functions
• Requires the ability to speak, read and comprehend instructions, short correspondence and policy documents, as well as converse comfortably with customers
• Requires the ability to learn and maintain knowledge of Starbuck’s products and procedures
• Some cash handling and customer service experience preferred

Avolta, including Dufry, HMSHost Corporation, Hudson, and affiliates (“the Company”), is an equal opportunity employer. It is the Company’s policy to ensure equal employment opportunity in all aspects of employment and to comply with anti-discrimination laws and regulations. The Company prohibits discrimination and harassment of any type and provides equal opportunities to applicants and team members without regard to actual or perceived race, color, creed, age, religion, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, national origin, disability, military service and veteran status, ancestry, citizenship status, marital status, protected medical condition as defined by applicable state or local law, genetic information, or any other basis protected by applicable federal, state or local laws and ordinances (referred to as “protected characteristics”).