Barista

Hotel Leveque; Northern (KY); Hybrid; USD 16,000 - 23,000; Full time

Benefits offered by this job

Employee discounts on property

Guest room discounts for friends and

Free meals with every shift

On the job training

Welcoming global network

Medical, dental, and life insurance (F

Dental, Vision, Teladoc benefits (PT)

Job summary

The Abbey Resort, located on the shores of Lake Geneva, seeks a friendly Barista to join our Café Latte team. You will prepare beverages, serve snacks, and take customer orders with a focus on creating memorable guest experiences.

Starting wage is $14.00 per hour plus tips, with opportunities for growth and benefits for full-time roles. Weekend and holiday availability is required, and you’ll become part of a welcoming hospitality network.

Qualifications

• High School diploma or on-the-job training required.
• Customer service or retail experience preferred.
• Excellent communication and interpersonal skills.
• Ability to handle money with basic math skills.
• Must be able to work weekends and holidays.
• Excellent attendance and punctuality.
• Ability to multi-task under pressure.

Responsibilities

• Greet and serve guests in a positive, friendly manner.
• Follow drink recipes and quantities exactly as specified.
• Operate the POS system (Teresa) accurately.
• Prepare coffee and food orders as received.
• Maintain safe, clean, and organized workstation and storage areas.
• Balance cash and follow banking procedures as directed.

Skills

Customer service

Communication

Money handling

Multi-tasking

Attendance and punctuality

English language proficiency

Weekend/holiday availability

Education

High School diploma/On the Job Training

Job description

Compensation: Starting at $14.00 per hour plus tips

JOB SUMMARY

As an Abbey Resort associate, you will have the opportunity to be part of an incredible team at a full service resort situated on the beautiful shores of Lake Geneva. We aim to hire individuals who are ready and committed to exceed the expectations of every guest by genuinely creating lasting memories, maintaining a positive attitude and by providing outstanding service every time.

BASIC FUNCTION

The Barista will be responsible for creating beverages, providing snacks, and taking orders for customers in our Café Latte.

QUALIFICATIONS

• High School diploma/On the Job Training
• Customer service or retail experience preferred
• Excellent communication, organizational and interpersonal skills with the ability to maintain energy & enthusiasm
• Command of the English language, written and verbal
• Must have basic math skills for money handling
• Must be able to work weekends and holidays
• Must have excellent attendance and punctuality
• Ability to multi-task under pressure

ESSENTIAL FUNCTIONS

• Greet and serve all guests in a positive and friendly manner.
• Follow predetermined instructions regarding recipes and quantities, following drink specifications exactly.
• Properly use the POS system – i.e. Teres
• Prepare coffee and food orders effectively as they are received.
• Must follow accepted procedures for product handling and storage. All items are to be rotated and changed when needed.
• Responsible for cash handling and bank procedures as outlined by the Accounting Department
• Maintain a neat and organized workstation (including freezers, coolers, countertops and floors) to ensure a safe and sanitary work environment.
• Communicate with the Manager on duty about any problems or complaints.
• Establish and maintain good working relationships with manager, co-workers and other departmental staff.
• Be aware of food and product inventory to ensure adequate par stocks.
• Be familiar with and comply with all security procedures for the outlet.

MARGINAL FUNCTIONS

• Effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds
• Required to perform other tasks and duties as assigned.
• Scheduled hours may vary on business needs and may or may not include holidays, weekends, various shifts, overtime or reduced hours.
• Be alert to the customers’ needs and be familiar with products and ingredients to answer questions

ENVIRONMENT

Indoors, dimly lit, car and climate-controlled environment. Constantly exposed to hot items. Will be standing on cement surfaces with rubber mats.

The Friendliest Resort in Lake Geneva is growing our team!

Explore everything a career in hospitality has to offer when you join the team at The Abbey Resort. We aim to hire individuals who are ready and committed to a "Can Do" Attitude by creating memorable experiences in the lives of all we serve.

As part of the Abbey Resort family, you will have the opportunity to join an incredibly talented team with great benefits and opportunities for growth and advancement both in our resort and at our sister properties worldwide.

• Employee discounts on property and at other First Hospitality properties
• Guest room discounts for friends and family
• Free meals with every shift
• On the job training
• Welcoming and supportive global network
• Medical, dental, and life insurance, 401K and more for full-time employees
• Dental, Vision, and Teladoc benefits for part-time employees