Restaurant Outlets Host

Hotel Leveque; Northern (KY); Hybrid; USD 11,000 - 14,000; Full time

Benefits offered by this job

Employee discounts on property

Guest room discounts for friends and6

Free meals with every shift

On the job training

Welcoming and supportive global réseau

Medical, dental, and life insurance

401K and more for full-time employees

Job summary

The Abbey Resort in Lake Geneva, Wisconsin, is seeking a Restaurant Outlets Host to welcome guests and seat them promptly, ensuring a smooth flow of dining service.

As part of an all-service resort team, you will use OpenTable, handle reservations, maintain a clean podium, and provide excellent guest experiences while earning starting at $8.25 per hour plus tips.

Qualifications

• High school diploma/equivalent preferred or currently enrolled in high school
• Good food and service knowledge
• Pleasant personality
• Excellent communication skills
• Command of the English language

Responsibilities

• Greet and interact with guests in a friendly and professional manner.
• Seat all guests in a timely and courteous fashion. Clear extra settings if not needed. Present menu to each guest.
• Answer telephone and take reservations using professional language.
• Volunteer Resort information to guests. Must be knowledgeable about other restaurants, shops and locations on property and about current/upcoming events.
• Keep work area/podium clean and organized. Menus should be wiped down at the end of each shift and replaced if wrinkled or soiled.
• Communicate with kitchen and staff to ensure steady flow of dining guests.
• Maintain waiting list of guests. Know what tables are available, who is covering each section and how to seat guests alternately in each section.
• Utilize OpenTable system to control flow of seating and server sections in restaurant
• Responsible for cash handling and bank procedures as outlined by the Accounting Department

Skills

Excellent communication

Pleasant personality

Food/service knowledge

English language

Education

High school diploma/equivalent

Job description

Restaurant Outlets Host at The Abbey Resort

Compensation: Starting at $8.25 per hour plus tips

JOB SUMMARY: As an Abbey Resort associate, you will have the opportunity to be part of an incredible team at an all service resort situated on the beautiful shores of Geneva Lake. We aim to hire individuals who are ready and committed to exceed the expectation of every guest by genuinely creating lasting memories, maintaining a positive attitude and by providing outstanding service every time.

BASIC FUNCTION: The Host/ess will greet guests entering the restaurant and seat them in a timely manner.

QUALIFICATIONS: EDUCATION, KNOWLEDGE, TRAINING, & WORK EXPERIENCE

• High school diploma/equivalent preferred or currently enrolled in High School and able to work.
• Good food and service knowledge.
• Pleasant personality.
• Excellent communication skills.
• Command of the English language

ESSENTIAL FUNCTIONS:

• Greet and interact with guests in a friendly and professional manner.
• Seat all guests in a timely and courteous fashion. Clear extra settings if not needed. Present menu to each guest.
• Answer telephone and take reservations using professional language.
• Volunteer Resort information to guests. Must be knowledgeable about other restaurants, shops and locations on property and about current/upcoming events.
• Keep work area/podium clean and organized. Menus should be wiped down at the end of each shift and replaced if wrinkled or soiled.
• Communicate with kitchen and staff to ensure steady flow of dining guests.
• Maintain waiting list of guests. Know what tables are available, who is covering each section and how to seat guests alternately in each section.
• Utilize OpenTable system to control flow of seating and server sections in restaurant
• Responsible for cash handling and bank procedures as outlined by the Accounting Department

MARGINAL FUNCTIONS:

• Effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds
• Required to perform other tasks and duties as assigned.
• Scheduled hours may vary on business needs and may or may not include holidays, weekends, various shifts, overtime or reduced hours.
• As time allows, walk around restaurant and check on guests. Refill water, push in stools, wipe down high tops, while always keeping an eye on podium.

ENVIRONMENT: Indoor fast paced environment with vinyl and carpeted surfaces. Outdoors with cement surfaces and exposure to outdoor climates and elements. Loud noise levels.

The Friendliest Resort in Lake Geneva is growing our team!

Explore everything a career in hospitality has to offer when you join the team at The Abbey Resort. We aim to hire individuals who are ready and committed to a "Can Do" Attitude by creating memorable experiences in the lives of all we serve.

As part of the Abbey Resort family, you will have the opportunity to join an incredibly talented team with great benefits and opportunities for growth and advancement both in our resort and at our sister properties worldwide.

• Employee discounts on property and at other First Hospitality properties
• Guest room discounts for friends and family
• Free meals with every shift
• On the job training
• Welcoming and supportive global network
• Medical, dental, and life insurance, 401K and more for full-time employees
• Dental, Vision, and Teladoc benefits for part-time employees