Valet Attendant

Hotel Leveque; Fontana-on-Geneva Lake (WI); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Employee discounts

Free meals with every shift

On the job training

Insurance benefits

Holiday pay & PTO accrual from day 1

Job summary

The Abbey Resort is hiring a Valet Attendant at Geneva Lake, WI. You will warmly welcome guests, assist with luggage, and safely park and retrieve vehicles while ensuring a smooth arrival and departure experience.

Role includes shuttle duties, vehicle inspections, and providing local information. Requires 18+, valid license, and ability to lift up to 70 pounds; outdoor work in all weather conditions.

Qualifications

• Must be at least 18 years old.
• Valid driver's license with acceptable driving record.
• Ability to operate automatic and manual transmission vehicles preferred.
• Ability to meet all requirements for operating resort passenger vehicles.
• Previous customer service experience preferred.

Responsibilities

• Welcome guests upon arrival and open vehicle doors.
• Safely park and retrieve guest vehicles and assist with luggage.
• Conduct vehicle walk-arounds and document damage as needed.
• Issue and manage valet tickets and escorts to destinations.
• Operate shuttle vehicles and transport guests and associates.

Skills

Customer service

Driver's license

Ability to lift 70 lbs

Outdoor work

Communication

Job description

Starting at $15.00 per hour plus tips

JOB SUMMARY:

As an Abbey Resort associate, you will have the opportunity to be part of an incredible team at an all service resort situated on the beautiful shores of Geneva Lake. We aim to hire individuals who are ready and committed to exceed the expectation of every guest by genuinely creating lasting memories, maintaining a positive attitude and by providing outstanding service every time.

BASIC FUNCTION:

Valet Attendant provides exceptional arrival and departure experiences by safely parking and retrieving guest vehicles while also assisting guests with luggage, room escorts, and resort transportation. This position includes valet parking, porter services, and shuttle driving responsibilities.

QUALIFICATIONS: EDUCATION, KNOWLEDGE, TRAINING, & WORK EXPERIENCE

Must be at least 18 years of age.

Valid driver's license with an acceptable driving record.

Ability to operate automatic and manual transmission vehicles preferred.

Ability to meet all requirements for operating resort passenger vehicles.

Previous customer service experience preferred.

Ability to lift up to 70 pounds.

Ability to work outdoors in all weather conditions.

ESSENTIAL FUNCTIONS:

• Welcome guests immediately upon arrival.
• Open vehicle doors and assist with unloading luggage.
• Safely park and retrieve guest vehicles.
• Conduct vehicle walk-arounds and document existing damage when appropriate.
• Issue and manage valet claim tickets.
• Escort guests to the Front Desk, guestrooms, and outlets as needed.
• Assist with luggage delivery and retrieval.
• Operate resort shuttle vehicles as assigned.
• Transport guests and associates safely and efficiently.
• Maintain cleanliness and fuel levels of resort vehicles.
• Complete vehicle inspection and mileage logs.
• Monitor valet parking areas and maintain traffic flow.
• Assist with room deliveries and guest requests.
• Provide resort information and local recommendations.
• Report accidents, incidents, or vehicle damage immediately.
• Perform other duties as assigned.

MARIGINAL FUNCTIONS:

• Effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds.
• Required to perform other tasks and duties as assigned.
• Scheduled hours may vary on business needs and may or may not include holidays, weekends, various shifts, overtime or reduced hours.
• Any other task, written or verbal, assigned by Management.
• Maintain the highest level of employee/guest relations.
• Adhere to the policies of the Resort as set forth in the Employee Handbook and report any observe violations to Human Resources.
• Maintain a good working relationship with all Departments.

Insurance Benefits, Holiday Pay, & PTO Accrual from Day 1!

The Friendliest Resort in Lake Geneva is growing our team!

Explore everything a career in hospitality has to offer when you join the team at The Abbey Resort. We aim to hire individuals who are ready and committed to a "Can Do" Attitude by creating memorable experiences in the lives of all we serve.

As part of the Abbey Resort family, you will have the opportunity to join an incredibly talented team with great benefits and opportunities for growth and advancement both in our resort and at our sister properties worldwide.

• Employee discounts on property and at other First Hospitality properties
• Guest room discounts for friends and family
• Free meals with every shift
• On the job training
• Welcoming and supportive global network
• Medical, dental, and life insurance, 401K and more for full-time employees
• Dental, Vision, and Teladoc benefits for part-time employees