Barista

Church Of The City; North Carolina; On-site; USD 24,000 - 28,000; Full time

Job summary

Church of the City operates The Village Café, where the Barista delivers warm, friendly service, crafts high-quality coffee and food items, and creates a welcoming atmosphere for every guest.

You'll handle orders, operate the cash register, maintain clean work and dining areas, stock supplies, and collaborate with teammates to ensure smooth daily operations and hospitality.

Qualifications

• Demonstrated communication, emotional intelligence and conflict resolution.
• Strong organizational skills, attention to detail and ability to meet deadlines.
• Comfort with a fast-paced café environment and teamwork.

Responsibilities

• Welcome guests with warmth and attentiveness and take orders.
• Enter transactions, process payments, and answer menu questions.
• Prepare and serve coffee and other menu items per recipes.
• Fulfill orders accurately and coordinate with team during busy times.
• Maintain inventory levels and restock supplies.
• Open, operate and close the café following procedures.
• Keep counters, prep areas and guest spaces clean and organized.
• Assist with other café duties to support excellent service.

Skills

Communication

Emotional intelligence

Conflict resolution

Teamwork

Time management

Attention to detail

Adaptability

Ownership of tasks

Education

High School Diploma or equivalent

Tools

Google Suite

Job description

The Barista supports the daily operations of The Village Café by providing excellent service, preparing high-quality beverages and food items, and creating a clean and welcoming environment for every guest. This role receives and fulfills customer orders, maintains café supplies and work areas, and contributes to an efficient and hospitable guest experience. The Barista works collaboratively with the café team to ensure consistent service and care throughout each shift.

Essential Duties and Responsibilities (other duties may be assigned):

Guest Experience & Service

• Welcome guests with warmth and attentiveness, creating a friendly and hospitable café experience.
• Receive customer orders, accurately enter transactions, process payments, and respond to questions about menu offerings.
• Prepare and serve coffee, espresso beverages, and other menu items according to established recipes and quality standards.

Café Operations

• Fulfill orders accurately and efficiently, coordinating with team members during periods of high customer volume.
• Maintain appropriate levels of ingredients, beverages, supplies, and service items throughout each shift.
• Restock inventory and communicate low-stock items or supply needs to the Café Manager.
• Follow established procedures for opening, operating, and closing the café as assigned.

Cleanliness & Care

• Maintain clean and organized counters, beverage preparation areas, equipment, tables, and guest spaces.
• Clear and clean tables promptly and ensure the café remains welcoming and ready for guests.
• Complete routine cleaning, dishwashing, sanitation, and waste-removal responsibilities in accordance with established procedures.

Team Support

• Work collaboratively with café team members to support smooth, efficient daily operations.
• Assist with other café responsibilities as needed to support excellent service and the overall guest experience.

Required Competencies and General Skills:

A successful candidate possesses competency and demonstrated experience in effective communication, emotional intelligence and conflict resolution.

Must possess general computer skills, including proficiency with Google Suite. Maintains confidentiality and demonstrates strong organizational skills with exceptional attention to detail. Capable of adhering to deadlines, managing multiple diverse assignments, and executing tasks effectively. Exhibits practical time management skills and works well in team settings. Demonstrates innovation by suggesting improvements within the scope of work, anticipating needs, and creating efficient, effective processes. Self-motivated, takes ownership of tasks, and shows flexibility and adaptability in dynamic situations. Strong interpersonal skills with the ability to build trust and connection. Flexible, collaborative, and comfortable working in a fast-paced environment.

Membership Requirement:

Church of the City employees are required to become a Stakeholder of the church within the first 6 months of employment and agree to the beliefs, standards and responsibilities outlined in the Stakeholder Agreement.

Qualifications:

A Christian in submission to the authority of the Scriptures and the Holy Spirit, as evident in lifestyle. Subscribes to and is in complete agreement with the Church of the City’s Statement of Faith. Represents and upholds Church of the City’s mission, vision, and culture by demonstrating a strong work ethic, positive attitude, and learning posture. The incumbent is willing to become a stakeholder of COTC within six months of hire.

The criteria listed below represent the knowledge, skill, experience, and/or ability required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. Qualifications include but are not limited to:

Education:

A High School Level education, or its equivalent required.

Experience:

A satisfactory equivalent of education, training, and experience in related fields and/or educational disciplines, sufficient to qualify for the position’s requirements.

Physical Requirements:

• Ability to lift or carry up to 20lbs
• Ability to sit for extended periods
• Ability to work at a keyboard and other related equipment
• Ability to move about to accomplish tasks related to role