Barista/Cafe Attendant

Ogan Hospitality; Raleigh (NC); On-site; USD 30,000 - 35,000; Full time

Job summary

Ogan Hospitality in Raleigh, North Carolina, is seeking a Barista/Café Attendant to provide exceptional customer service while preparing a variety of beverages and food items. The ideal candidate will develop knowledge of coffee and tea, maintain cleanliness in the café, and assist with inventory management. Flexibility is required for scheduling, and prior experience is preferred, but not essential. Join a dynamic team and help create a friendly café atmosphere for customers.

Qualifications

• Ability to stand, walk, talk, hear, and move throughout the shift.
• Basic computer skills and familiarity with electronic equipment.
• Reliable transportation and a clean driving record required.

Responsibilities

• Deliver friendly, personalized service to each customer.
• Prepare beverages according to company recipes and standards.
• Maintain a clean, organized, and sanitary work environment.

Skills

Customer-focused

Strong communication skills

Detail-oriented

Ability to handle food and hot beverages

Education

High school diploma or equivalent

Job description

Position Summary:
The Barista/Café Attendant is responsible for providing exceptional customer service while preparing and serving a variety of beverages and food items. This role requires friendliness, professionalism, and consistency in delivering high-quality products. The Barista/Café Attendant will also support café operations by maintaining cleanliness, assisting with inventory, and performing additional duties as assigned by the Store Manager, Assistant Manager, or Shift Supervisor.

Key Responsibilities

• Deliver friendly, personalized service to each customer
• Prepare all beverages—hot, iced, and blended—according to company recipes and quality standards
• Develop foundational knowledge of coffee, tea, and the unique flavors and blends offered
• Accurately receive and call back customer orders in a courteous manner
• Sell and serve baked goods and other food items
• Respond to customer inquiries and elevate complaints to the manager on duty
• Maintain a clean, organized, and sanitary work environment
• Restock food, paper goods, utensils, and other items for the current and next shift
• Monitor inventory levels and notify management when supplies are low
• Ensure consistent adherence to company procedures, standards, and safety guidelines
• Provide friendly assistance and address customer questions or requests professionally

Qualifications

• Ability to handle food and hot beverages safely and responsibly
• Ability to stand, walk, talk, hear, and move throughout the shift
• Basic computer skills and familiarity with electronic equipment
• Strong communication and time‑management skills
• Detail‑oriented and committed to maintaining high product standards
• Customer‑focused with a positive, personable attitude
• Ability to reach, bend, and lift up to 30 lbs
• High school diploma or equivalent
• Ability to work a flexible schedule, including mornings, evenings, weekends, and holidays
• Reliable transportation and a clean driving record required
• Prior barista experience preferred but not required