Cafe Barista

Books A Million; Joplin (MO); On-site; USD 17,000 - 22,000; Full time

Job summary

Books A Million in Joplin, MO is seeking a Barista to operate the cafe, prepare coffee and baked goods, and provide excellent customer service. You will maintain cleanliness, stock the café, and support bookstore operations as needed.

Responsibilities include handling the POS system, promoting program initiatives, and balancing cash at shift end. This role requires standing for long periods and ability to multitask in a fast-paced environment.

Qualifications

• Minimum age 16 or older.
• Successful completion of all required background screenings.

Responsibilities

• Operate café equipment and prepare coffee, specialty drinks, bottled drinks and baked goods.
• Maintain a clean environment in compliance with sanitation guidelines.
• Complete daily and weekly cleaning of surfaces, machinery and utensils.
• Stock and merchandize café per company policies, keeping area organized.
• Greet customers and provide exceptional service on each transaction.
• Promote POS initiatives and company programs (discounts, magazines, vouchers, donations).
• Balance cash drawer following each shift within Spo Loss Prevention variances.
• Assist the bookstore as needed.
• Perform other tasks as needed.

Skills

Customer service

Cash handling

Multi-tasking

Communication skills

Education

Age requirement 16+

Background screenings cleared

Tools

POS system

Espresso machines

Blenders

Ovens

Job description

Under the direction of the General Manager a Barista performs a variety of tasks specific to the successful operation of the Café following the prescribed guidelines for service.

Roles and Responsibilities

• During the majority of the shift, this is an independent position with backup provided on an as-needed basis.
• Operates Café equipment and prepares coffee, specialty drinks, bottled drinks, and baked and prepared goods.
• Maintains a clean environment within local, state, and federal sanitation guidelines.
• Completes ongoing daily and weekly cleaning of food surfaces, machinery and utensils, and customer areas.
• Stocks and merchandises café in accordance with company policies and procedures, maintaining a straight, organized, and clean shopping environment.
• Greets customers entering the store and café, and provide exceptional customer service on each transaction.
• Successfully promotes all POS initiatives and company programs including, but not limited to discount cards, magazine sales, pre-sale vouchers, and donation programs.
• Balances cash drawer following each shift within allowable variances as identified in the Loss Prevention Policy.
• Assists the bookstore as needed.
• Performs other tasks as needed.

Core Competencies

• Interpersonal Skills
• Self-Management

Qualifications and Education Requirements

• 16 years of age or older
• Successful completion of all required background screenings

Preferred Skills

• Strong verbal and written communication skills
• Ability to multi-task
• Ability to learn and operate multiple café machines, including, but not limited to blenders, ovens, espresso machines
• Computer and cash register skills

Physical and Environmental Requirements

• Must be able to stand and walk for extended periods of time
• Must be able to use hands/arms to operate a keyboard and telephone for repetitive motion activities
• Must be able to lift or team lift objects up to 50 lbs., with or without assistance
• Must be able to communicate using speech, sight, and sound with or without an assistive device
• Must be able to stand, walk, climb, bend, stoop, or crouch while performing daily activities of the job