Barista

Oneida Casino Hotel; Green Bay (WI); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Daily Pay

Medical Coverage

Dental Coverage

Vision Coverage

Short-Term Disability

Long-Term Disability

Life Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Job summary

Oneida Casino Hotel is seeking a Barista to craft exceptional beverages and deliver outstanding guest experiences on site in Green Bay. This role emphasizes friendly, customer-focused service, accurate cash handling, and a positive, energetic presence in a fast-paced hotel cafe.

Ideal candidates have at least 6 months of food & beverage experience, are 18+, and are ready to contribute to daily operations with a collaborative spirit. Daily Pay and comprehensive benefits follow after onboarding.

Qualifications

• 6 months of food & beverage customer service experience.
• Friendly, customer-centric attitude.
• Must be 18 years of age.

Responsibilities

• Coffee Craft Master: Create exceptional beverages with precision and artistry, following standard operating procedures to deliver consistent, high-quality products that exceed guest expectations every time.
• Guest Experience Champion: Respond to requests with urgency and warmth, following up to ensure satisfaction and create loyal guests.
• Efficiency Expert: Maintain organized work areas and optimize workflow to maximize productivity during peak hours without compromising quality.
• Financial Acumen: Handle cash transactions with accuracy, manage deposits, and contribute to revenue growth through exceptional service.
• Operational Excellence: Excel at pre- and post-shift responsibilities, stocking stations and ensuring smooth handoffs.
• Brand Ambassador: Represent our hotel with professionalism and enthusiasm, maintaining high appearance and customer interaction standards.

Skills

Coffee Craft

Guest Service

Cash Handling

Multitasking

Education

6 months of F&B customer service experience

Job description

Join Our Team as a Barista!

Are you passionate about creating the perfect cup and brightening someone's day with exceptional service? As a Barista, you'll be the energizing force behind our Cafe experience, where every interaction is an opportunity to craft both outstanding beverages and memorable moments. Your expertise will fuel our guests' days while driving our hotel's success in the competitive food and beverage landscape.

KEY SKILLS/RESPONSIBILITIES

Key Skills & Responsibilities:

• Coffee Craft Master: Create exceptional beverages with precision and artistry, following standard operating procedures to deliver consistent, high-quality products that exceed guest expectations every time.
• Guest Experience Champion: Respond to requests with a sense of urgency and genuine warmth, following up to ensure satisfaction, creating loyal customers who return again and again.
• Efficiency Expert: Maintain organized work areas and optimize workflow to maximize productivity during peak hours while never compromising quality.
• Financial Acumen: Handle cash transactions with accuracy and integrity, manage deposits, and contribute directly to revenue growth through exceptional service that drives repeat business.
• Operational Excellence: Excel at pre- and post-shift responsibilities, from stocking service stations to ensuring everything runs seamlessly for the next shift.
• Brand Ambassador: Represent our hotel with professionalism and enthusiasm, maintaining the highest standards in appearance and customer interaction.

EDUCATION & EXPERIENCE

• 6 months of food & beverage customer service experience, including cash handling (previous barista experience is a major plus!).
• Incredibly friendly, customer-centric attitude with a natural love for connecting with people.
• Must be 18 years of age.

After an initial waiting period, those hired into full-time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay!
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

Source: Hospitality Online