Barista

The Drake Oak Brook, Autograph Collection; Oak Brook (IL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Insurance enrollment from DAY 1

Paid time off from DAY 1

Holiday pay from DAY 1

401(k) enrollment after 30 days

Hotel and travel discounts

Professional development and promotion

Job summary

The Drake Oak Brook, Autograph Collection in Oak Brook, IL seeks a friendly Barista to join the F&B team. You will serve quality beverages and baked goods, greet guests, and handle orders with accuracy and a positive attitude.

Benefits include DAY 1 insurance enrollment, PTO, holiday pay, 401(k) after 30 days, and travel discounts, with opportunities for professional development and advancement.

Qualifications

• High school diploma or equivalent required.
• Ability to speak, read, write and understand the primary language(s) used in the workplace.
• Good verbal communication skills.
• Flexible availability including mornings, evenings, weekends, and holidays.
• Physically able to stand for long periods and lift up to 25 pounds.
• Experience with basic math and POS computer programs.

Responsibilities

• Develop knowledge on coffee, teas and baked goods.
• Greet guests in a friendly, personalized and professional manner.
• Receive and call back customer orders verbally.
• Provide quality beverages and food per recipes and presentation standards.
• Answer telephone in a courteous and friendly manner.
• Answer questions regarding coffee blends and product information.
• Operate point-of-sale systems and ring up orders.

Skills

Verbal communication

Basic math

Customer service

Education

High school diploma or equivalent

Job description

What's in it for you...

• Insurance enrollment available from DAY 1!
• Paid time off available from DAY 1!
• Holiday pay available from DAY 1!
• 401(k) enrollment after 30 days!
• Hotel and travel discounts at worldwide destinations!
• Professional development and promotion opportunities!

Position Summary:

We are seeking a positive, service-oriented, energetic and self-motivated Barista to join our team. The Barista will work closely with the hotel's Food & Beverage team. This position's primary function is to serve quality products to customers in a friendly and professional manner while adhering to the standards set by First Hospitality.

• Responsibilities include but are not limited to
• Develops knowledge on goods sold in our coffeehouse including coffee, teas and baked goods.
• Greets guests/customers in a friendly, personalized and professional manner.
• Verbally receives and calls back customer orders.
• Provides quality beverages and food products while adhering to all recipe and presentation standards.
• Answers telephone in courteous and friendly manner.
• Accurately answers customer questions regarding coffee blends, preparation and other product information.

Job Requirements:

• Must be able to speak, read, write and understand the primary language(s) used in the workplace.
• Requires good verbal communication skills.
• Flexible availability to work mornings, evenings, weekends and holidays.
• Expected to regularly handle various food and beverage products.
• Knowledge of applicable computer programs for ringing up customer orders.
• Basic math skills required.
• Ability to stand for hours at a time.
• Must be able to lift up to 25 pounds occasionally.
• Requires grasping, writing, standing, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
• High school or equivalent education required or equivalent combination of education and experience.

First Hospitality seeks to attract and retain a high performing and diverse workforce in which employees' differences are respected and valued to better meet the varying needs of the diverse customers we serve. We foster a diverse and inclusive work environment that promotes collaboration, flexibility and fairness.

EQUAL OPPORTUNITY EMPLOYER

Source: Hospitality Online