Barista

Cotc; Franklin (TN); On-site; USD 17,000 - 22,000; Full time

Job summary

The Village Café, part of Church of the City, seeks a Barista to support daily operations, craft high-quality beverages and foods, and create a welcoming environment for every guest.

You will join a collaborative café team, manage orders and payments, and prep drinks following established recipes while maintaining supplies and assisting with opening and closing duties to ensure a smooth guest experience.

Qualifications

• A successful candidate possesses competency and demonstrated experience in effective communication, emotional intelligence and conflict resolution.
• Maintains confidentiality and demonstrates strong organizational skills with attention to detail.
• Capable of adhering to deadlines, managing multiple assignments, and working well in a team.

Responsibilities

• Welcome guests with warmth and attentiveness and provide hospitable café experience.
• Receive orders, enter transactions, process payments and answer menu questions.
• Prepare and serve coffee, espresso beverages, and menu items per recipes and standards.
• Fulfill orders efficiently, coordinating with team during busy periods.
• Maintain levels of ingredients, beverages, supplies, and service items.
• Restock inventory and communicate needs to Café Manager.
• Follow opening, operating, and closing procedures.

Skills

Communication

Emotional intelligence

Conflict resolution

Google Suite

Time management

Teamwork

Adaptability

Interpersonal skills

Education

High School Diploma

Job description

The Barista supports the daily operations of The Village Café by providing excellent service, preparing high-quality beverages and food items, and creating a clean and welcoming environment for every guest. This role receives and fulfills customer orders, maintains café supplies and work areas, and contributes to an efficient and hospitable guest experience. The Barista works collaboratively with the café team to ensure consistent service and care throughout each shift.

Essential Duties and Responsibilities (other duties may be assigned):

Guest Experience & Service

• Welcome guests with warmth and attentiveness, creating a friendly and hospitable café experience.
• Receive customer orders, accurately enter transactions, process payments, and respond to questions about menu offerings.
• Prepare and serve coffee, espresso beverages, and other menu items according to established recipes and quality standards.
• Fulfill orders accurately and efficiently, coordinating with team members during periods of high customer volume.
• Maintain appropriate levels of ingredients, beverages, supplies, and service items throughout each shift.
• Restock inventory and communicate low-stock items or supply needs to the Café Manager.
• Follow established procedures for opening, operating, and closing the café as assigned.

Cleanliness & Care

• Maintain clean and organized counters, beverage preparation areas, equipment, tables, and guest spaces.
• Clear and clean tables promptly and ensure the café remains welcoming and ready for guests.
• Complete routine cleaning, dishwashing, sanitation, and waste-removal responsibilities in accordance with established procedures.

Team Support

• Work collaboratively with café team members to support smooth, efficient daily operations.
• Assist with other café responsibilities as needed to support excellent service and the overall guest experience.

Required Competencies and General Skills:

A successful candidate possesses competency and demonstrated experience in effective communication, emotional intelligence and conflict resolution.

Must possess general computer skills, including proficiency with Google Suite. Maintains confidentiality and demonstrates strong organizational skills with exceptional attention to detail. Capable of adhering to deadlines, managing multiple diverse assignments, and executing tasks effectively. Exhibits practical time management skills and works well in team settings. Demonstrates innovation by suggesting improvements within the scope of work, anticipating needs, and creating efficient, effective processes. Self-motivated, takes ownership of tasks, and shows flexibility and adaptability in dynamic situations. Strong interpersonal skills with the ability to build trust and connection. Flexible, collaborative, and comfortable working in a fast-paced environment.

Membership Requirement:

Church of the City employees are required to become a Stakeholder of the church within the first 6 months of employment and agree to the beliefs, standards and responsibilities outlined in the Stakeholder Agreement .

Qualifications:

A Christian in submission to the authority of the Scriptures and the Holy Spirit, as evident in lifestyle. Subscribes to and is in complete agreement with the Church of the City’s Statement of Faith. Represents and upholds Church of the City’s mission, vision, and culture by demonstrating a strong work ethic, positive attitude, and learning posture. The incumbent is willing to become a stakeholder of COTC within six months of hire.

The criteria listed below represent the knowledge, skill, experience, and/or ability required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. Qualifications include but are not limited to:

Education:

A High School Level education, or its equivalent required.

Experience:

A satisfactory equivalent of education, training, and experience in related fields and/or educational disciplines, sufficient to qualify for the position’s requirements.

Physical Requirements:

Ability to lift or carry up to 20lbs

Ability to sit for extended periods

Ability to work at a keyboard and other related equipment

Ability to move about to accomplish tasks related to role