Cafe Barista

Books A Million; Asheboro (NC); On-site; USD 24,000 - 32,000; Full time

Job summary

Books A Million is seeking a Barista to support the café, operating equipment, preparing beverages, and delivering excellent customer service within the store environment.

Role focuses on maintaining cleanliness, adhering to sanitation guidelines, and assisting with bookstore operations as needed. Flexible shifts and a focus on customer experience are emphasized.

Qualifications

• Must be 16 years of age or older.
• Successful completion of required background screenings.

Responsibilities

• Operate café equipment and prepare coffee and specialty drinks.
• Maintain a clean environment per sanitation guidelines.
• Perform daily and weekly cleaning of surfaces, machinery, and customer areas.
• Stock and merchandise café in line with company policies.
• Greet customers and provide exceptional service.
• Promote POS initiatives and discount programs.
• Balance cash drawer after each shift.
• Assist the bookstore as needed.
• Perform other tasks as needed.

Skills

Interpersonal Skills

Self-Management

Verbal & Written Communication

Multi-tasking

POS Skills

Tools

Espresso Machines

Blenders

Ovens

Cash Register

Job description

Description

Job Description

Under the direction of the General Manager a Barista performs a variety of tasks specific to the successful operation of the Café following the prescribed guidelines for service.

Roles and Responsibilities

• During the majority of the shift, this is an independent position with backup provided on an as-needed basis.
• Operates Café equipment and prepares coffee, specialty drinks, bottled drinks, and baked and prepared goods.
• Maintains a clean environment within local, state, and federal sanitation guidelines.
• Completes ongoing daily and weekly cleaning of food surfaces, machinery and utensils, and customer areas.
• Stocks and merchandises café in accordance with company policies and procedures, maintaining a straight, organized, and clean shopping environment.
• Greets customers entering the store and café, and provide exceptional customer service on each transaction.
• Successfully promotes all POS initiatives and company programs including, but not limited to discount cards, pre-sale vouchers, and donation programs.
• Balances cash drawer following each shift within allowable variances as identified in the Loss Prevention Policy.
• Assists the bookstore as needed.
• Performs other tasks as needed.

Core Competencies

• Interpersonal Skills
• Self-Management

Qualifications and Education Requirements

• 16 years of age or older
• Successful completion of all required background screenings

Preferred Skills

• Strong verbal and written communication skills
• Ability to multi-task
• Ability to learn and operate multiple café machines, including, but not limited to blenders, ovens, espresso machines
• Computer and cash register skills

Physical and Environmental Requirements

• Must be able to stand and walk for extended periods of time
• Must be able to use hands/arms to operate a keyboard and telephone for repetitive motion activities
• Must be able to lift or team lift objects up to 50 lbs., with or without assistance
• Must be able to communicate using speech, sight, and sound with or without an assistive device
• Must be able to stand, walk, climb, bend, stoop, or crouch while performing daily activities of the job