Barista

Hotel Clemons; Chattanooga (TN); On-site; USD 16,531 - 22,041; Part time

Job summary

Hotel Clemons in Chattanooga, TN is seeking a friendly Barista to deliver high-quality coffee beverages and grab-and-go items while ensuring a clean, welcoming marketplace.

You will greet guests, handle cash and card transactions at the POS, maintain stock levels, and follow health and safety guidelines in a fast-paced hotel setting, including morning, weekend shifts.

Flexible scheduling and a positive, team-focused attitude are valued as part of our hospitality standards.

Qualifications

• Experience in customer-facing roles preferred.
• Ability to work in a fast-paced environment.
• Basic math and cash handling skills.
• Excellent communication and guest service skills.
• Flexible schedule including mornings.

Responsibilities

• Prepare and serve coffee, espresso beverages, teas, smoothies, and grab-and-go items.
• Greet guests warmly and provide prompt, personalized service.
• Process cash, card, and mobile payments with POS.
• Keep marketplace and coffee station clean and stocked.
• Monitor inventory and request replenishment as needed.
• Open and close duties including cash handling.
• Follow health and safety guidelines.

Skills

Customer service

Multitasking

Attention to detail

Friendly demeanor

Cash handling

Teamwork

Education

High school diploma or equivalent

Tools

POS system

Job description

Position Summary

The Barista is responsible for delivering exceptional guest service while preparing and serving high-quality coffee beverages, specialty drinks, and grab-and-go food items. This role ensures the marketplace is clean, well‑stocked, and operates efficiently while creating a welcoming atmosphere for guests. The ideal candidate is friendly, dependable, detail‑oriented, and passionate about hospitality.

Schedule

• Monday 6:30AM-12PM
• Friday 9:30AM-2:30PM
• Saturday/Sunday 6:30AM-2:30PM

Essential Job Functions

• Prepare and serve coffee, espresso beverages, teas, smoothies, and other specialty drinks according to brand standards.
• Greet guests warmly and provide prompt, courteous, and personalized service.
• Accurately process cash, credit card, and mobile transactions using the point‑of‑sale (POS) system.
• Maintain cleanliness and organization of the marketplace, coffee station, seating area, and storage areas.
• Stock merchandise, beverages, snacks, and supplies while ensuring proper product rotation (FIFO).
• Monitor inventory levels and notify management of items requiring replenishment.
• Prepare and package grab‑and‑go food items in accordance with food safety guidelines.
• Ensure compliance with health, sanitation, and safety regulations.
• Maintain knowledge of menu offerings and make recommendations to guests.
• Resolve guest concerns professionally and elevate issues when necessary.
• Assist with opening and closing duties, including cash handling, equipment cleaning, and daily checklists.

Equal Opportunity Employer

We are committed to creating a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, or any other protected status under applicable law.

Qualifications

• High school diploma or equivalent preferred.
• Previous barista, coffee shop, restaurant, retail, or hospitality experience preferred.
• Experience operating a POS system and handling cash transactions.
• Ability to multitask in a fast‑paced environment.
• Excellent communication and customer service skills.
• Ability to work independently and as part of a team.
• Flexible schedule, including mornings, evenings, weekends, and holidays.

Knowledge, Skills & Abilities

• Strong attention to detail and accuracy.
• Positive attitude with a guest‑first mindset.
• Ability to learn beverage recipes and preparation techniques.
• Basic math and cash handling skills.
• Dependable, punctual, and professional appearance.
• Ability to maintain composure during busy service periods.

Physical Requirements

• Stand and walk for extended periods.
• Lift and carry up to 30 pounds.
• Frequently bend, reach, twist, and stoop.
• Use hands for repetitive motions while preparing beverages.
• Work in a fast‑paced environment with exposure to hot beverages, kitchen equipment, and cleaning chemicals.

Work Environment

• Fast‑paced hotel marketplace or café setting.
• Frequent interaction with hotel guests and team members.
• Requires flexibility to work early in the mornings, evenings, weekends, and holidays.

Performance Expectations

• Deliver outstanding guest service on every interaction.
• Consistently prepare beverages to brand and quality standards.
• Maintain a clean, organized, and fully stocked marketplace.
• Demonstrate reliability, teamwork, and professionalism.
• Follow all company policies, food safety regulations, and operational procedures.