Barista

Strongsvillechamber; Strongsville (OH); On-site; USD 28,000 - 35,000; Full time

Job summary

Strongsvillechamber in Strongsville, Ohio is looking for a Barista responsible for delivering exceptional guest service while preparing high-quality beverages. The role involves supporting front-of-house operations, handling transactions, and maintaining a clean café environment.

Baristas are expected to uphold brand standards, work efficiently in a fast-paced setting, and contribute positively to team culture. Strong communication skills and the ability to multitask are essential.

Qualifications

• Strong hospitality and communication skills.
• Ability to multitask and work efficiently in a fast-paced environment.
• Basic cash handling and POS system experience preferred.
• Strong attention to detail and commitment to consistency.
• Dependable, punctual, and professional.

Responsibilities

• Prepare high-quality beverages and maintain drink quality.
• Interact with customers in a friendly and professional manner.
• Handle transactions accurately and efficiently.
• Maintain cleanliness and organization of the café.
• Assist with cleaning and facility support tasks.

Skills

Strong hospitality and communication skills

Ability to multitask

Basic cash handling and POS system experience

Attention to detail

Ability to work independently and as part of a team

Dependable, punctual, and professional

Flexible availability

Job description

The Barista is responsible for delivering exceptional guest service while preparing high-quality beverages, supporting front‑of‑house operations, handling transactions, and maintaining a clean, safe, and welcoming café environment. This role combines beverage preparation, hospitality, customer interaction, point‑of‑sale operations, and facility upkeep to ensure operational excellence and an outstanding customer experience. Baristas are expected to uphold brand standards, work efficiently in a fast‑paced environment, and contribute to a positive team culture.

Responsibilities

Beverage Preparation & Product Quality

Prepare espresso beverages, coffee drinks, teas, and specialty beverages according to company recipes and standards.

Maintain drink quality, consistency, and presentation on every order.

Monitor beverage ingredients and supplies to ensure service readiness.

Follow food safety, sanitation, and beverage preparation procedures.

Maintain cleanliness and organization of espresso bar, beverage stations, and preparation areas.

Customer Service & Hospitality

Interact with customers in a friendly, professional, and engaging manner.

Uphold hospitality standards and create a welcoming, positive guest experience.

Answer customer questions regarding menu items, ingredients, and café offerings.

Support order handoff and communicate clearly with guests during service.

Resolve basic customer concerns and elevate issues to management when needed.

Front‑of‑House Operations

Handle transactions accurately and efficiently.

Manage POS systems and process cash, card, and digital payments.

Support front‑of‑house flow during busy service periods.

Maintain organization and cleanliness of guest‑facing areas.

Restock cups, condiments, retail items, supplies, and service stations as needed.

Assist with opening, closing, and daily café operational procedures.

Cleaning, Maintenance & Facility Support

Maintain cleanliness and sanitation of dining areas, restrooms, kitchen spaces, floors, windows, and high‑touch surfaces to ensure a welcoming and health‑compliant environment.

Perform routine equipment cleaning and basic maintenance support, reporting repairs or safety concerns promptly to management.

Ensure proper waste disposal, recycling, and safe handling of cleaning chemicals in accordance with health and safety regulations.

Monitor facility conditions and identify potential hazards.

Assist with preventative maintenance and cleaning projects to protect company assets and uphold brand standards.

Complete cleaning checklists and support deep‑cleaning tasks as assigned.

Qualifications

Strong hospitality and communication skills.

Ability to multitask and work efficiently in a fast‑paced environment.

Basic cash handling and POS system experience preferred.

Strong attention to detail and commitment to consistency.

Ability to work independently and as part of a team.

Ability to perform physical tasks including standing for extended periods, lifting supplies, bending, and repetitive movement.

Dependable, punctual, and professional.

Flexible availability, including weekends, evenings, and holidays.

Physical Requirements

Stand and walk for extended periods.

Lift and carry supplies up to company‑required limits.

Perform repetitive hand and arm motions related to beverage preparation and cleaning.

Bend, reach, stoop, and perform general cleaning duties.

Core Expectations

Baristas are expected to:

Uphold company standards for quality, hospitality, cleanliness, and professionalism.

Maintain a clean, safe, and organized work environment.

Support operational excellence across beverage service, guest interaction, and facility upkeep.

Work collaboratively to deliver an exceptional customer experience and protect the overall brand reputation.

Opportunity to be promoted to shift lead/management role.