Barista

Fresh Baguette; Bethesda (MD); On-site; USD 60,000 - 80,000; Full time

Job summary

Join Fresh Baguette as a Full-Time Barista or Baker in Bethesda, MD, where quality and customer experience are paramount. This role combines making delicious products with creating warm relationships with customers, all in a dynamic and supportive environment. Competitive pay, great benefits, and a focus on core values like Teamwork and Integrity are at the heart of our operations.

Benefits

40% Employee Discount

401K and 401K Match

Free Lunch

Anniversary Gift Card

Qualifications

• Minimum of 1 year experience in customer-facing roles.
• Ability to thrive in fast-paced environments.
• Strong interpersonal skills and a welcoming demeanor.

Responsibilities

• Provide customer service and handle transactions at the register.
• Prepare and serve high-quality baked goods and beverages.
• Maintain store cleanliness and safety standards.

Skills

Customer Service

Attention to Detail

Problem-Solving

Education

High School Diploma or GED

Job description

Fresh Baguette is a fast-growing, artisanal bakery known for its high-quality standards and modern atmosphere. The company was founded in Bethesda, MD in 2013, to bring fresh, made-from-scratch organic breads, pastries, sweets, and croissant itemsinspired by bakeries in France to the DMV area. We haveexpanded to eight retail locations, two production bakeries, and a thriving wholesale business. We serve coffee shops, restaurants, hotels, and grocery stores with fresh products every day, 365 days a year.

Our mission is to offer our customers unique moments of indulgence that are delicious to every sense. We are passionate about quality and take great pride in everything we do.This value is evident in everything we do, from the smell of scratch-made artisanal croissants and organic bread baking fresh throughout the day to the beauty of hand-crafted pastries, delicious coffee, and savory creations delivered in a warm and inviting atmosphere.

About The Role

When you become part of the team at Fresh Baguette, you become part of the personal connection that strengthens the relationship people have with our products. Every customer conversation we have or guidance we share is another opportunity for us to enrich their culinary journey.

When a person enters our bakery, it's a beginning of a relationship. And this team helps make sure that the relationship thrives. When customers visit Fresh Baguette, you'll put your own passions to work to help bring their ideas of French products to life. You might help one customer choose something for lunch, show another how to pair baguettes with their meal, or even save the day with an amazing pastry. If you have a talent for hands-on problem-solving, you can have address customers' needs to connect them with Fresh Baguette experiences they love. Roles include Baking, Barista, Sandwich Making, and Customer Service.

Join the Fresh Baguette Bethesda bakery cafe (4919 Bethesda Ave, Bethesda, MD 20814) as a Full-TimeBarista or Full-Time Baker or Fresh Baguette Rockville bakery cafe (804 Hungerford Drive Rockville, MD 20850) as a Full-TimeBarista and become a vital part of our mission to deliver exceptional customer experiences through quality products and outstanding service. This hourly, part-time role is perfect for individuals who have a passion for coffee, fresh bread, and enjoy connecting with people in a fast-paced, dynamic environment. At Fresh Baguette, you'll embody our core values of Integrity, Respect, Reliability, Teamwork, Commitment, and Customer-Oriented while serving customers, preparing delicious menu items, and ensuring a welcoming store atmosphere.

* We are not seeking seasonal employees.

• Compensation: 20.00$ / hour to 21.00$ / hour including tips
• Base pay starts at 12.00$ / hour with room for growth
• 40% Employee Discount
• 401K and 401K Match
• Free Lunch
• Anniversary Gift Card

Shifts:

• Our shifts typically start as early as 6AM and end as late as 7PM, 7 days per week.
• Morning shifts: 6AM-1PM
• Afternoon shifts: 1PM-7PM
• Baking shifts: 4:40AM-12PM
• 6-8 hour shift
• 5 Days a week including Saturday and Sunday as a Full-Time Barista or Baker

What You'll Do As A Barista

• Provide friendly and prompt customer service, creating a warm and personalized experience for each guest.
• Become an expert on Fresh Baguette's menu offerings to confidently answer customer inquiries and make recommendations.
• Follow recipes with precision and adhere to standards to craft high-quality coffee beverages, sandwiches, salads, and more.
• Handle cash and credit transactions accurately and efficiently at the register.
• Serve baked goods, breads, and pastries while ensuring that every item meets company presentation standards.
• Maintain store safety, sanitation, and proper food storage in compliance with health and safety regulations.
• Address and resolve customer complaints with professionalism and care.
• Pay close attention to product displays throughout the day, ensuring they remain visually appealing and fully stocked.
• Clean and prep the store for the next day, including tidying workstations and closing the register.

What You'll Do As A Baker

• Responsible for baking all of the day's freshly baked products before the store opens.
• Provide friendly and prompt customer service.
• Handle cash and credit transactions efficiently at the cash register.
• Offer product recommendations to enhance customer experience.
• Bake a variety of breads and baked goods to perfection.
• Prepare products for the next day’s baking schedule.
• Organize and maintain the freezer and fridge areas.
• Pack away delivery items and ensure proper storage.
• Set up the bread display to ensure an inviting presentation.
• Clean and sanitize the baking station after use.
• Ensure compliance with store safety, sanitation, and food storage standards.
• Make and serve baked goods, sandwiches, salads, breads, and pastries with attention to detail and care.
• Pay close attention to product displays and maintain cleanliness throughout the store.
• Build and nurture long-term relationships with customers.

Qualifications

• Minimum of 1 year of experience in a customer-facing, café or food service environment, with a demonstrated passion for quality of service and making connections. Bakery or Coffee enthusiasm is a plus.
• A warm and inviting demeanor with excellent interpersonal skills; a true people person.
• Love for learning and openness to feedback and growth opportunities.
• Ability to thrive in a fast-paced environment while maintaining accuracy and efficiency.
• Commitment to living by Fresh Baguette's core values: Integrity, Respect, Reliability, Teamwork, Commitment, and Customer Orientation.
• Strong attention to detail, especially in following recipes, handling transactions, maintaining cleanliness, and presenting products.

Requirements

• High School Diploma or GED
• Open availability to work on Saturday and Sunday anytime
• Authorization to work in the U.S. without sponsorship
• Open availability to work a variety of shifts, including weekends, mornings, and afternoons
• Availability to work on Holidays - Thanksgiving, Christmas, Fourth of July, etc.
• Ability to perform heavy work such as lifting 50lbs+ and standing for 8hours+