Barista

Areas USA; Beckley (WV); Vor Ort; USD 16.000 - 23.000; Vollzeit

Benefits dieser Stelle

Medical insurance

Dental and vision benefits

401k retirement plan

Paid time off

Employee discounts

Overtime opportunities

Zusammenfassung

Areas USA in Beckley, WV, seeks a Barista to provide courteous service with strong product knowledge and barista skills. You will prepare beverages to high standards and engage customers to meet sales goals.

The role requires a High School Diploma or GED and customer service experience, with coffee experience preferred. Overtime opportunities and full-time benefits are available in a fast-paced store setting.

Qualifikationen

• High School Diploma or GED required.
• Customer service experience required; coffee experience preferred.
• Ability to learn quickly and adapt to station duties.
• Effective oral communication with customers and team.
• Strong interpersonal skills and ability to work in a team.
• Ability to deliver excellent customer service consistently.

Aufgaben

• Welcome and connect with every customer.
• Assess customer needs and suggest products to meet goals.
• Offer demonstrations and samples using brewing equipment.
• Create opportunities for customers to interact with products.
• Respond to customer needs and show appreciation.
• Prepare beverages to store standards and quality.
• Follow health, safety, and sanitation guidelines.
• Follow store policies for station operations.
• Maintain merchandising, stocking, rotation, and storage standards.
• Perform cleaning tasks per rosters and standards.
• Present oneself professionally and communicate clearly with customers and team.
• Handle cash and cashier policies effectively.
• Follow inventory stocking and recording procedures.
• Contribute to sales and profit goals.

Kenntnisse

Customer service

Communication

Teamwork

Interpersonal skills

Enthusiastic work ethic

Relationship building

Learn quickly

Positive attitude

Ausbildung

High School Diploma/GED

Jobbeschreibung

Job Title: BaristaReports To: General ManagerDepartment: OperationsStatus: Non-ExemptDate: September 2023Pay Rate: $14.00 per hourBroad Functions: Provides courteous, knowledgeable, outstanding customer service through excellent product knowledge and superior barista skills. Prepares beverages according to Store highest standards, and a commitment to quality in all of the goods the store offers. In filling a customer's order, baristas must address numerous factors, including the grind of the espresso, the pressure of the tamp, the speed at which the espresso shot is pulled, the temperature of the milk and the kind of serving cup.Main Duties and Responsibilities:1.Welcomes and connects with every customer.2.Discover customer needs and appropriately suggests product to enhance service and meet sales goals.3.Offers customer demonstrations and samples using brewing equipment.4.Creates opportunities for customer to interact with the product.5.Responds to customer needs and says thank you to every customer.6.Prepares beverages to standards.7.Follows health, safety and sanitation guidelines for all products and areas.8.Follows store policy and procedures for operational flow at each station.9.Follows standards for merchandising, stocking, rotating, and storing products.10.Performs cleaning tasks in accordance with the duty rosters and cleaning standards.11.Presents oneself professionally and demonstrates clear communication with customer's and team members.12.Follows cash handling procedures and cash register policies.13.Follows inventory stocking and recording guidelines.14.Contributes to store goals for increasing sales and improving profits.Skills and Qualifications:1.High School Diploma or General Education Degree (GED).2.Customer service experience required. Some coffee experience preferred.3.Ability to learn quickly4.Effective oral communication skills5.Strong interpersonal skills6.Ability to work as part of a team7.Ability to build relationships8.Ability to demonstrate enthusiastic work ethic9.Ability to deliver excellent customer serviceEEOC Statement:We are an equal opportunity employer committed to building a diverse team and fostering an inclusive environment where employees feel empowered to bring their authentic selves to work. We welcome applications from all qualified candidates regardless of race, color, religion, gender identity, sexual orientation, national origin, age, disability status, or veteran status.Physical Demands:The physical demands are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the associate is regularly required to stand for long periods of time, use hands and fingers, communicate verbally, and hear. The associate is frequently required to reach with hands and arms, climb, balance, taste, and smell. The associate is also occasionally required to walk, stoop, kneel, crouch, crawl, and either lift or move up to 40 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to focus.Benefit Information:We offer full-time eligible employees affordable medical insurance, dental and vision benefits, along with a variety of voluntary insurance options. Our benefits package includes company-sponsored life insurance, a free employee assistance program, competitive paid time off, company holidays, and a 401k retirement plan with company match. Plus, enjoy access to discount programs for travel and entertainment and a location meal program. In addition, this position is eligible for overtime and overnight differentials.