Barista

Sightglass Coffee Roasters Llc; San Francisco (CA); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) plan

Paid time off

Parental leave

Free coffee at Sightglass cafes

Discounts on merchandise and beans

Continuing education opportunities

Weekly bag of beans

Job summary

Sightglass Coffee Roasters Llc in San Francisco, CA is seeking passionate baristas to deliver an unmatched coffee experience across our full range of beverages, including espresso, pour over, and tea.

You will educate customers on beans and offerings, assist with cafe operations, and uphold cash handling and service standards. This role rewards enthusiasm with competitive benefits and opportunities for continuing education.

Qualifications

• Experience in serving coffee and educating customers.
• Ability to work in a team and handle multiple tasks.
• Excellent customer service and professionalism.
• Maintains organized and methodical work style.
• Possession of ServSafe Food Handler certification or willingness to obtain it.

Responsibilities

• Deliver an unmatched coffee experience and serve beverages including espresso, pour over, flash chill, and tea.
• Educate customers on current offerings including beans, drinks, food, and merchandise.
• Follow manager directives and support team to ensure smooth cafe operations and uphold standards.
• Adhere to company policies including cash handling and hospitality best practices.
• Strives for the highest standards in drinks and customer interaction.

Skills

Customer service

Team player

Multitasking

Communication skills

Coffee knowledge

Education

ServSafe Food Handler certification

Job description

OverviewWe strive to cultivate a distinct and immersive experience for both our employees and customers. To accomplish this, we are looking for truly passionate and talented individuals who possess a genuine drive, curiosity, and desire to learn about our craft and the intricacies that set us apart. Reporting to the Store Manager, our baristas are responsible for contributing to the distinct, educated, and unmatched coffee experience we strive to provide in and around our cafes.ResponsibilitiesDeliver an unmatched coffee experience and serve our full range of beverages including espresso, pour over, flash chill, and loose-leaf tea.Stay knowledgeable and educate customers on current offerings including beans, drinks, food, and merchandise.Follow manager directives and support team members to anticipate needs, ensure smooth café operations, and uphold our product and service standards.Adhere to company policies including but not limited to cash handling, product standards, and hospitality best practices.Strives for the highest standards in drinks, customer interaction, attitude and leadership.Qualifications (Knowledge, Skills & Abilities)Demonstrated enthusiastic desire to work with coffee.Ability to function and be efficient within a team.Capable of executing multiple tasks at once and remaining composed under stressPossess an exceptional level of customer service and professionalism.Maintain an organized and methodical work style.Ability to retain coffee specific knowledge of our current offerings, while exhibiting confidence and clarity when communicating product information.Possession of a current ServSafe Food Handler’s card and/or acquire certificate.Physical Demands & Work EnvironmentAbility to work a flexible schedule to meet the needs of the business, including early mornings, evenings, weekends, and holidays.Ability to lift and carry up to 50 pounds and stand for 4+ hours.Ability to maneuver effectively around the café, office, and up/downstairs.BenefitsMedical, dental, and vision coverage for all full-time employees and their dependents401(k) planPaid time off and parental leaveFree coffee at any Sightglass cafe and a weekly bag of beansDiscounts on food, merchandise, extra bags of beans, and moreContinuing education opportunities