Bariatric Patient Concierge & Care Coordinator

Beth Israel Lahey Health; Milton (MA); On-site; USD 28,000 - 37,000; Full time

Job summary

Beth Israel Lahey Health (BILH) Milton is seeking an administrative coordinator for the Bariatric Surgery program. This role supports the multidisciplinary team, coordinates day-to-day operations, and interacts with the hospital and BID-Milton system to ensure smooth patient care.

The candidate should have healthcare scheduling/registration experience, data-entry and Microsoft Office proficiency, and a commitment to confidentiality and high-quality service.

Qualifications

• Associated degree or equivalent combination of training and experience with a High school diploma/GED, is necessary; knowledge of medical terminology.
• Three years of experience in a healthcare environment preferred. Experience working with patient records, billing and scheduling/registration in a clinical setting is needed for this position.
• Word processing skills and familiarity with Microsoft Office applications and Outlook is necessary.

Responsibilities

• Participates within inpatient rounding process as first contact for the Program during post-operative journey.
• Assist program with preparation for accreditation including maintaining surgical manifests, chart preparation and program logs.
• Prepare, organize and maintain patient records for clinical practice activities and for physicians.
• Schedules surgical procedures and pre/post-operative appointments; pre-certifies surgeries and verifies insurance information.
• Registers patients at check-in and triages high-volume practice calls; manages messages and communications.
• Types correspondence and transcribes letters and notes for physicians; facilitates CCC notes.
• Manages documentation for physician; handles billing, referrals, and other administrative tasks; maintains confidential information.
• Provides back-up for center patient care coordinators and performs other duties as required.

Skills

Data entry

Data analysis

Customer service

Microsoft Office

Outlook

Education

Associates degree

High school diploma

Tools

Word processing

Job description

Beth Israel Lahey Health (BILH) Milton is seeking an administrative coordinator for the Bariatric Surgery program. This role supports the multidisciplinary team, coordinates day-to-day operations, and interacts with the hospital and BID-Milton system to ensure smooth patient care.

The candidate should have healthcare scheduling/registration experience, data-entry and Microsoft Office proficiency, and a commitment to confidentiality and high-quality service.