Barchetta | Barback

Omni Hotels & Resorts; Fort Lauderdale (FL); On-site; USD 28,000 - 36,000; Full time

Job summary

Omni Fort Lauderdale Hotel is seeking a Barback, Food Runner and Dining Room Attendant to support service on the floor with efficiency and professionalism. You will assist bartenders, deliver meals, stock bar stations, and help maintain a clean dining area in a fast-paced, guest-focused environment.

Qualifications include at least 1 year of food runner or related hotel/F&B experience, strong English communication, and the ability to work weekends and holidays.

Qualifications

• Minimum 1 year food runner experience or related hotel/F&B experience preferred.
• Ability to clearly and pleasantly communicate in English with guests, management and co-workers.
• Ability to handle stressful situations with a calm and welcoming demeanor.
• Ability to work cohesively with co-workers within and outside of your department.
• Ability to prioritize, organize and follow up on guest requests in a fast-paced environment.
• Excellent customer service, service recovery and problem-solving skills.
• Must be able to work weekends and holidays.

Responsibilities

• Assist in bar setup and opening, as well as closing.
• Maintain a clean and organized work area.
• Stock bar stations to par and maintain liquor par levels.
• Maintain clean glassware as needed.
• Become familiar with liquors and beers sold in the bar.
• Greet guests promptly and courteously.
• Assist bartenders and servers while remaining calm and courteous.
• Know service times, menu, floor plan, and seating numbers.
• Deliver food to correct tables according to ticket, floor plan and seat numbers.
• Inquire about additional guest needs and inform server or manager.
• Clear and disinfect tables before, during, and after service.
• Maintain concentration and make concise decisions in fast-paced environment.
• Operate with minimal supervision and keep work area safe.

Skills

English communication

Customer service

Teamwork

Stress management

Adaptability

Tools

Micros terminals

Job description

Omni Fort Lauderdale Hotel

The Omni Ft. Lauderdale Hotel is a 29-story hotel, located at 1950 Eisenhower Blvd, and connected directly to the Broward County Convention. The property offers 801 guest rooms and suites, multiple restaurants, a vibrant rooftop bar, a sprawling pool, spa, and fitness center. The hotel has over 120,000 square feet of indoor and outdoor meeting and event space, including a grand ballroom, junior ballroom, 25 breakout rooms and pre-function meeting space with waterfront views.

JOB PURPOSE:

To maintain the highest standards possible for the guest by insuring quick, efficient, and professional Barback, Food Runner, and Dining Room Attendant services.

Essential Job Functions

• Assist in bar setup and opening, as well as closing.
• Maintain a clean and organized work area.
• Stocking the bar stations to par and maintaining a par level of liquor bottles.
• Maintain clean glassware as needed.
• Become completely familiar with the liquors and beers sold in the bar.
• Greet all guests promptly and courteously.
• Ability to assist and focus attention on bartenders and servers needs, remaining calm and courteous.
• Must have complete knowledge of service times and menu.
• Must have complete knowledge of floor plan, table numbers, and seat numbers.
• Deliver food to correct tables according to ticket, floor plan, and seat numbers.
• Always inquire if additional service is needed from guests upon delivery and inform server or manager.

• Clear and disinfect tables before, during, and after service.
• Think clearly, quickly, maintain concentration, and make concise decisions.
• Ability to perform the job functions with minimal supervision.
• Ensure work area is clean and clear of standing water, debris or any objects that can obstruct the job duties from being performed safely, efficiently and effective.

Qualifications

• Minimum 1 year food runner experience/DRA experience preferred. Other relevant hotel / food & beverage experience will be considered.
• Ability to clearly and pleasantly communicate in English with guests, management and co-workers, with the ability to answer guest questions and describe menu items.
• Ability to handle stressful situations, while maintaining a calm and welcoming demeanor.
• Ability to work cohesively with co-workers both within and outside of your department.
• Ability to prioritize, organize and follow up on guest requests and needs in a fast-paced environment.
• Excellent customer service, service recovery and problem-solving skills.
• Must be able to work a variety of shifts, including weekends and holidays.

Environment & Position Analysis

• Move, bend, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance.
• Stand or walk for an extended period or for an entire work shift in an indoor/outdoor environments.
• Required repetitive motion of arms, hands, and legs.

Tools & Equipment

• Serving trays, tray jacks, flatware, glassware, Micros terminals

Omni Hotels & Resorts Is An Equal Opportunity/AA/Disability/Veteran Employer. The EEO Is The Law Poster Is Available Using The Following Link

EEOC is the Law Poster.

Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.