Barchetta | Dining Room Attendant

Omni Hotels & Resorts; Fort Lauderdale (FL); On-site; USD 20,664 - 30,307; Full time

Job summary

The Omni Fort Lauderdale Hotel is seeking a Bartender to provide efficient, friendly service at all times, maintain a clean, professional bar, and greet guests with a smile. You will set up the bar, take orders, mix drinks, and ensure consistent presentation by following standard recipes and liquor policies.

Role requires at least 1 year of bartending experience and TABC certification, with strong knowledge of wine, spirits, and beer.

Qualifications

• Minimum 1-year bartending experience.
• Must be TABC certified.
• Developed knowledge of wine, spirits, and beer with experience selling and presenting wines.
• Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management, and co-workers.
• Ability to accurately input information into MICROS.
• Ability to handle stressful situations with a calm and welcoming demeanor.
• Ability to work cohesively with co-workers within and outside of your department.
• Ability to prioritize, organize and follow up on guest requests in a fast-paced environment.
• Excellent customer service, service recovery and problem-solving skills.
• Must be able to work a variety of shifts, including weekends and holidays.

Responsibilities

• Follow bar policies, procedures, standards and recipes at all times.
• Set up and maintain a clean, efficient bar throughout the shift.
• Greet guests with a pleasant smile and superior customer service.
• Take orders, answer questions, and suggest menu items.
• Mix drinks for servers according to standard recipes.
• Be familiar with wine list and garnishes; present drinks properly.
• Record transactions in MICROS and adhere to cash handling standards.
• Maintain cleanliness of work areas and station setup/breakdown.

Skills

Bartending

Customer service

Communication

Stress management

Teamwork

Tools

MICROS

Job description

Omni Fort Lauderdale Hotel

The Omni Ft. Lauderdale Hotel is a 29-story hotel, located at 1950 Eisenhower Blvd, and connected directly to the Broward County Convention. The property offers 801 guest rooms and suites, multiple restaurants, a vibrant rooftop bar, a sprawling pool, spa, and fitness center. The hotel has over 120,000 square feet of indoor and outdoor meeting and event space, including a grand ballroom, junior ballroom, 25 breakout rooms and pre-function meeting space with waterfront views.

JOB PURPOSE

The Bartender will be responsible for providing efficient friendly customer service at all times and to maintain a clean, professional top-quality bar.

Essential Job Functions

• To follow, enforce, comply, and adhere to all Barchetta rules, policies, procedures, standards and recipes at all times.
• To properly set-up and maintain a clean efficient bar throughout the shift.
• Greet guests when entering the restaurant with a pleasant smile and superior customer service.
• Take orders and answer questions/offer suggestions on both food and beverage menu selections, and daily specials.
• Mix drinks for servers according to standard recipes.
• Familiarity with the wine list and the stemware and appropriate garnishes used.
• Follow procedures as outlined in employee manual and bartender’s manual. Jigger pour, making drinks for servers only when rung in on Micros.
• Ensure the consistency in the presentation and recipes of all cocktails.
• Be familiar with and enforce all policies related to liquor liability laws.
• Record transaction in MICROS system at time of order, and adhere to cash handling standards.
• Be familiar with all property amenities and other restaurants.
• Present accurate check to guest and process payment.
• Maintain cleanliness of work areas throughout the day.
• Polish and clean the water glasses in his/her assigned station before opening hours.
• Station set-up and breakdown/side-work.

Qualifications

• Minimum 1-year bartending experience.
• Must be TABC certified.
• Developed knowledge of wine, spirits, and beer with experience selling and presenting wines.
• Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management, and co-workers.
• Ability to accurately and efficiently input information into MICROS.
• Ability to handle stressful situations, while maintaining a calm and welcoming demeanor.
• Ability to work cohesively with co-workers both within and outside of your department.
• Ability to prioritize, organize and follow up on guest requests and needs in a fast-paced environment.
• Excellent customer service, service recovery and problem-solving skills.
• Must be able to work a variety of shifts, including weekends and holidays.

Environment & Position Analysis

• Move, lift, carry, push, pull, and place objects weighing up to 40 pounds without assistance.
• Position requires frequent bending, reaching overhead, twisting, and consistent use of hands and arms.
• Must be able to stand and walk for an extended period or for an entire work shift in indoor/outdoor environments.

Tools & Equipment

• Micros terminal, printer, food and beverage items, bar tools.

Omni Hotels & Resorts Is An Equal Opportunity/AA/Disability/Veteran Employer.

The EEO Is The Law Poster Is Available Using The Following Link.

EEOC is the Law Poster.

Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.