Fair Ketch | Dining Room Attendant AM

Omni Hotels & Resorts; Fort Lauderdale (FL); On-site; USD 28,000 - 35,000; Full time

Job summary

Omni Hotels & Resorts is seeking a Service Support Attendant in Fort Lauderdale, Florida, to ensure exceptional guest satisfaction through efficient support within food and beverage operations. The role involves maintaining clean work areas, assisting in service setup, and ensuring prompt service delivery throughout the hotel’s dining facilities.

The ideal candidate will have a year of experience in a similar role, excellent communication in English, and the capacity to handle high-pressure situations. A supportive and collaborative approach to teamwork is essential.

Qualifications

• Minimum one year experience in a related food and beverage role preferred.
• Ability to communicate clearly and professionally in English.
• Ability to prioritize tasks efficiently.

Responsibilities

• Provide guest service support across food and beverage outlets.
• Assist with bar and dining room setup and breakdown.
• Maintain cleanliness and organization of work areas.

Skills

Strong customer service

Service recovery

Problem-solving

Communication in English

Ability to work under pressure

Job description

Omni Ft. Lauderdale Hotel is a 29-story hotel located at 1950 Eisenhower Blvd, connected directly to the Broward County Convention Center. The property offers 801 guest rooms and suites, multiple restaurants, a vibrant rooftop bar, a sprawling pool, spa, and fitness center. The hotel has over 120,000 square feet of indoor and outdoor meeting and event space, including a grand ballroom, junior ballroom, 25 breakout rooms, and pre‑function meeting space with waterfront views.

Job Purpose

The Service Support Attendant is responsible for maintaining the highest standards of guest satisfaction by providing quick, efficient, and professional support services within food and beverage operations. This role supports bar, dining room, and service teams across multiple outlets and locations as assigned based on business needs.

Essential Duties

• Provides guest service support across food and beverage outlets, as assigned based on business needs
• Assists with bar, dining room, and service area setup, opening, closing, and breakdown
• Maintains clean, organized, and safe work areas throughout service periods
• Stocks bar and service stations to established par levels, including glassware, beverages, and supplies
• Maintains clean glassware, service ware, and equipment as needed
• Supports bartenders and servers by responding promptly to operational and service needs
• Greets guests courteously and supports overall guest service flow
• Delivers food to correct tables in accordance with tickets, floor plans, and seat numbers
• Verifies guest satisfaction during food delivery and communicates service needs to servers or management
• Clears, cleans, and sanitizes tables and service areas before, during, and after service
• Maintains awareness of menu offerings, service times, and general floor layouts
• Ensures work areas remain free of hazards, standing water, debris, or obstructions
• Demonstrates the ability to think clearly, remain focused, and make sound decisions in a fast‑paced environment
• Performs assigned duties with minimal supervision while maintaining professionalism
• Duties, responsibilities, and work locations may change or be assigned at any time based on business needs.
• Must be available to work varied schedules, shifts, and locations, including weekends, holidays, overtime, and different outlets as assigned

Qualifications

• Minimum one (1) year experience as a food runner, dining room attendant, barback, or similar food and beverage support role preferred
• Other relevant hotel or food and beverage experience will be considered
• Ability to communicate clearly and professionally in English with guests, management, and co‑workers
• Strong customer service, service recovery, and problem‑solving skills
• Ability to remain calm, professional, and organized in high-volume and high‑pressure environments
• Ability to work cohesively with team members across departments
• Ability to prioritize tasks and respond to guest and operational needs efficiently
• Must be able to work a variety of shifts, including weekends and holidays

Work Environment & Physical Requirements

• Ability to move, bend, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance
• Ability to stand and walk for extended periods, including entire work shifts
• Requires repetitive motion involving hands, arms, and legs
• Work may be performed in indoor and outdoor environments

Omni Hotels & Resorts Is An Equal Opportunity/AA/Disability/Veteran Employer. The EEO Is The Law Poster Is Available Using The Following Link

EEOC is the Law Poster. Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages. If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: [e-mail].