Barback
Responsible for assisting bartenders and ensuring that the bar area is well-stocked, clean, and organized. The specific job description of a barback may vary depending on the establishment, but here are some common duties and responsibilities associated with the role.
- Stocking and Replenishing Supplies:
- Restocking the bar with alcoholic and non-alcoholic beverages, including beer, wine, spirits, mixers, garnishes, and ice.
- Ensuring that there is a sufficient supply of clean glassware, such as wine glasses, cocktail glasses, and beer mugs.
- Replenishing napkins, straws, and other necessary bar supplies.
- Maintaining Cleanliness:
- Keeping the bar area clean and organized by wiping down surfaces, cleaning spills, and maintaining a tidy workspace.
- Emptying trash bins and removing empty bottles and glasses from the bar top.
- Assisting Bartenders:
- Fetching and preparing ingredients for cocktails and other drinks as per the bartender's instructions.
- Helping bartenders during peak hours by fetching items quickly and efficiently, allowing them to focus on customer service.
- Restocking Bar Tools:
- Ensuring that bartenders have access to all the tools they need, such as shakers, strainers, jiggers, and mixing spoons.
- Washing and polishing glassware and bar tools to maintain their cleanliness and appearance.
- Maintaining Inventory:
- Keeping track of inventory levels and notifying supervisors or managers when supplies are running low or need to be reordered.
- Setting Up and Breaking Down:
- Assisting with opening and closing procedures, including setting up the bar area before service begins and cleaning up at the end of the night.
- Assisting Customers:
- Providing excellent customer service by promptly delivering orders to customers and answering basic questions about the bar's offerings.
- Adhering to Safety and Hygiene Standards:
- Following proper food safety and hygiene practices to ensure the safety of customers and staff.
- Handling and disposing of glassware, bottles, and other items safely to prevent accidents.
- Lifting and Physical Labor:
- Barbacks often engage in physically demanding tasks, such as lifting heavy cases of alcohol or kegs, moving furniture, and restocking high shelves.
- Teamwork:
- Collaborating closely with bartenders, servers, and other staff members to ensure a seamless and efficient operation of the establishment.
Learning and Growth
- Greet all arriving, departing, or restroom-seeking customers.
- Refer to individuals with respectful adjectives.
- Introduce yourself at the table with appropriate phrasing.
- Recommend appetizers, main courses, and desserts.
- Use the verb "would like" instead of "want."
- Repeat the order.
- Anticipate customer needs.
- Always maintain the cleanliness and tidiness of your tables.
Values
- Kindness
- Punctuality
- Responsibility
- Ethics
- Discretion
- Honesty
- Respect
Skills and Abilities
- Leadership
- Creativity
- Proactivity
- Mathematical skills
- Oral and written expression
- Effective communication.
- (Internal: Colleagues, assistants, manager, and kitchen. External: Customers)
- Tolerance and initiative
- High organizational sense
- Visual and auditory acuity
- Sense of urgency.
Mental Capacity
- Work under pressure
- Concentration. Most mistakes happen when the restaurant is less busy.
- Judgment and control
- Own criteria for decision-making. (Common sense prevails over all rules.)
Physical Capacity
- Ability to stand, walk, and carry heavy items for extended periods of time.
- Ability to handle and maneuver trays with food and drinks.
Knowledge
- Food and Beverage menu
- Food and Beverage temperatures
- Meat and fish cooking terms.
- Sanitation and hygiene in Food and Beverage.
- Basic service principles.
Responsibilities
- General equipment, tools, and facilities.
- Merchandise and finished products.
- If you consume, eat, or give away any unauthorized products, you are committing a crime.
- Money and Values: Personal daily cash-out.
Schedule
Availability to work weekends and holidays.
Benefits
- $2 employee meal on your workdays.
- 25% discount on Food and Beverage at all our Puerto Vallarta restaurants.
Experience
- 1 to 2 years as a bartender in a related restaurant.
- 1 to 2 years as a barback in a Puerto Vallarta restaurant.
Uniform
- Black dress pants (no denim, no leggings)
- Black shirt
- Tie
- Flower for women
- Apron
- non-slip shoes
Barback
Barback
Descripción del puesto
Se en carga de apoyar en totalidad a los Bartenders en turno y clientes que se sientan en la barra, además de:
Organizar, abastecer suministros en general para la operación total del bar.
Lavar, secar y reabastecer estaciones de barra.
Mantener limpieza en general de barra, pisos, utensilios y sumisitos.
Preparar, elaborar y servir bebidas a los clientes y compañeros.
El bar tender debe de.
- Saludar a todos los clientes que llegan se van o buscan el baño.
- Referirse a las personas con adjetivos de respeto.
- Presentarse en la mesa con fraseología.
- Recomendar aperitivo, comida y postre.
- Utilizar el verbo "gustaría" en vez de "quiere".
- Repetir la orden.
- Adelantarse a las necesidades.
- Mantener su mesa limpia y ordenadas en todo momento.
Creemos firmemente en el proceso de mejora continua, por lo cual todos los colaboradores son evaluados mes con mes para detectar sus áreas de oportunidad y poder seguir avanzando.
Servir alcohol es una responsabilidad muy grande, nos regimos totalmente sobre la TIPS® Alcohol Certified. Es necesario contar con ella y aplicar los procedimientos.
Nos encantaría que coincidiéramos en la ideologia de la experiencia y servicio que otorgamos en Puerto Vallarta y formes parte de nuestro equipo.
Requerimientos
VALORES
Amable
Puntual
Responsable
Con alto sentido de ética
Discreto & Confiable
Honesto
Atento
Respetuoso
HABILIDADES Y DESTREZAS
Liderazgo
Creatividad
Proactividad
Habilidad matemática
Expresión oral y escrita
Comunicación efectiva.
(Interna: Compañeros, ayudantes, gerente y cocina. Externa: Clientes)
Tolerancia e iniciativa
Alto sentido de organización
Agudeza visual y auditiva
Sentido de urgencia.
CAPACIDAD MENTAL
Trabajar bajo presión
Concentración. La mayor cantidad de errores pasan cuando esta solo el restaurante.
Juicio y control
Criterio propio para la toma de decisiones. (El sentido común reina sobre toda regla.)
CAPACIDAD FISICA
Capacidad de mantenerse de pie y caminar durante largos períodos de tiempo.
Poder sostener y maniobrar, charolas con comida y bebidas
CONOCIMIENTO
Menú de A&B
Temperaturas A&B
Términos de cocción de carnes y pescados.
Sanidad e higiene en A&B.
Principios básicos de servicio.
RESPONSABILIDADES
Equipos, herramientas e instalaciones en general.
Mercancía y productos terminados.
Si te tomas, comes o regalas algún producto no permitido, estás incurriendo en un delito.
HORARIO
Disponibilidad para trabajar fines de semana y días festivos.
BENEFICIOS
2 Dólares comedor de empleado en tus días de trabajo.
25% de descuento en A&B en todos nuestros restaurantes Puerto Vallarta
EXPERIENCIA
1 o 2 años como bar tender en restaurante a fin.
UNIFORME
Pantalón de vestir negro (no mezclilla, no leggins)
Camisa negra
Corbata
Flor en mujeres
Mandil
Zapatos Antiderrapantes