Barback

PENN Entertainment, Inc.; Austintown (OH); Hybrid; USD 30,000 - 42,000; Full time

Benefits offered by this job

Day-one medical coverage

401(k) matching

Annual performance bonus

Paid time off

Job summary

PENN Entertainment’s Hollywood Gaming at Mahoning Valley Race Course is seeking a dedicated team member for bar and beverage support. The role focuses on fast, friendly guest service, accurately handling beverage operations, and maintaining clean, organized bar areas on the gaming floor.

Key responsibilities include monitoring guest alcohol consumption, stocking supplies, and assisting with daily operations while upholding safety standards and company policies.

Qualifications

• Fast, friendly, professional service to guests and beverage servers.
• Must present a well-groomed appearance.
• Ability to use and control various mechanical equipment.
• Perform duties with a sense of urgency.
• Other duties as needed.

Responsibilities

• Monitor guest consumption of alcohol and behavior; alert appropriate personnel.
• Provide guests with information about events and programs.
• Maintain par levels of bar supplies and equipment; restock from warehouse.
• Store and organize liquor, fruits, glassware, linen and supplies.
• Replace empty kegs and stock beer and bar products.
• Maintain inventory of bar products and dining room supplies.
• Clean and stock beverage stations and ice bins.
• Operate and maintain equipment per safety guidelines.
• Keep areas clean and safe per health standards.

Skills

Customer service

Professional appearance

Equipment operation

Urgency

Education

High School diploma

Job description

Introduction

...

Overview

We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits - such as day-one medical coverage, 401(k) matching, and annual performance bonus - may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Responsibilities

• Monitoring guest consumption of alcohol, behavior and alerting the necessary personnel if needed.
• Providing guest with all the necessary information about our events and programs as needed.
• Maintaining par levels of operating supplies and equipment for each bar obtaining replacement stock from warehouse inventory in accordance with procedure.
• Storing liquors, fruits, glassware, linen, paper supplies and sundries in their designated areas, while following established storage guidelines and safety procedures
• Replacing empty draught beer kegs as needed.
• Lifting and stocking cases of beer, kegs, and other bar related products into their designated areas.
• Maintains inventory of all bar related products.
• Maintaining Team Member dining room supplies, such as stocking cups, utensils, condiments, paper towels etc.
• Clean and stock all beverage Stations on the gaming floor.
• Fills all designated ice bins as needed.
• Operating and maintaining all equipment and tools as required in accordance with established guidelines and safety procedures.
• Removing and properly disposes of all trash from designated areas.
• Wiping counter areas, sinks and mopping floors as required to maintain a clean and safe work station.
• Maintaining cleanliness of designated areas as directed in accordance with established health and safety standards
• This job description is not intended to be all-inclusive and team members may also be asked to perform other reasonable related duties as assigned. Hollywood Gaming at Mahoning Valley Race Course reserves the right to revise or change job duties and responsibilities as the need arises with appropriate notification to Team Members

Requirements

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Providing fast, friendly, professional service to racino guests, beverage servers and bartenders.
• Resolve customer service issues as quickly and efficiently as possible while maintaining company policy.
• Must present a well-groomed appearance.
• Must be able to use and control various mechanical equipment.
• Performing duties with a sense of urgency.
• Other duties, as needed

Supervisory Responsibilities: This job does not have any supervisory responsibilities.

Education and/or Experience: High School diploma; or equivalent combination of education and experience.

Language Skills: Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in in English may also be required.

Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to perform these operations using units of America money and weight measurement, volume and distance. Possess ability to operate an adding machine and have basic computer skills.

Reasoning Ability: Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Certifications, Licenses, Registrations: Employee must be able to qualify for licenses and permits required by federal, state and local regulations. Must possess a valid driver's license and have acceptable driving history as determined by PENN Entertainment, Inc. auto insurance carrier.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand and use hands to finger, handle, or feel objects, tools, or controls. The employee frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision, color vision, and peripheral vision. Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 50 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces. Team Members must be drug free.

Work Environment: The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The noise level in the work environment is usually moderate.
• All Team Members at Hollywood are under surveillance and audio surveillance in limited areas. Performance may be observed and recorded.
• Employee could be exposed to an environment containing unrestricted second-hand tobacco smoke.