Bar Support & Guest Experience Specialist

Harrah's Cherokee Casino Resort; United States; On-site; USD 17,000 - 25,000; Full time

Job summary

Harrahs Cherokee Casino Resort is seeking a Bar Helper to support the Food & Beverage team. You will assist in maintaining clean, stocked bars and provide courteous service to guests. Emphasis on safety, adherence to policies, and contributing to a welcoming environment.

The role requires readiness to work a flexible schedule, including nights, weekends, and holidays, and to comply with department standards and regulatory guidelines.

Qualifications

• High school diploma or GED preferred
• Six months prior customer service experience preferred
• CARE certified preferred
• Excellent interpersonal skills
• Willing to learn and be adaptable
• Attention to detail/observant
• Documented teamwork behaviors and attitudes
• Neat, professional appearance with excellent personal hygiene
• Knowledge of beverage operations

Responsibilities

• Provide fast, friendly, professional beverage service to casino guests and beverage servers
• Greet and welcome all guests in a pleasant and professional manner
• Maintain bar area cleanliness and stocked workstation
• Receive and restock all supplies from main warehouse
• Monitor guest consumption of alcohol and intervene when needed
• Follow liquor laws defined by the Tribal ABC Board

Skills

Excellent interpersonal skills

Willing to learn and be adaptable

Attention to detail/observant

Documented teamwork behaviors

Neat, professional appearance

Knowledge of beverage operations

Customer service experience

Education

High school diploma or GED preferred

Job description

Harrahs Cherokee Casino Resort is seeking a Bar Helper to support the Food & Beverage team. You will assist in maintaining clean, stocked bars and provide courteous service to guests. Emphasis on safety, adherence to policies, and contributing to a welcoming environment.

The role requires readiness to work a flexible schedule, including nights, weekends, and holidays, and to comply with department standards and regulatory guidelines.