Bar Manager - Lead Bar Team & Guest Experience

Hawksmoor; Boston (MA); On-site; USD 65,000 - 90,000; Full time

Job summary

Hawksmoor Boston is opening its third US restaurant, and we are seeking a Bar Manager to lead the front-line team with professionalism, hospitality, and a commitment to quality. This role focuses on delivering exceptional guest experiences and maintaining Hawksmoor’s high standards in a fast-paced dining environment.

You will expertly train the team, maintain drink knowledge, and manage the bar schedule while collaborating with the general manager to ensure smooth daily operations.

Qualifications

• Expertly prepare drinks, maintain drink knowledge, and make recommendations to guests.

Responsibilities

• Expertly prepare all drinks on the Hawksmoor menu and regularly test the team to ensure consistency and quality.
• Ensure efficient round building so drinks are prepared and served at their best.
• Maintain expert knowledge of the drinks menu, including cocktails, whisky, and wine, and confidently make recommendations to guests.
• Maintain a strong knowledge of the food menu and support guests with thoughtful pairings and recommendations.
• Maintain and oversee the aesthetics and organization of the back bar and bar top at all times.
• Ensure the steps of service are consistently followed by the entire bar team.
• Work the floor and support service across the restaurant when needed, floating between the bar and dining room.
• Encourage and develop ideas from the team for menu changes, seasonal drinks, and bar events.
• Confidently handle guest concerns or complaints and coach managers and team members on effective resolution.

Job description

Hawksmoor Boston is opening its third US restaurant, and we are seeking a Bar Manager to lead the front-line team with professionalism, hospitality, and a commitment to quality. This role focuses on delivering exceptional guest experiences and maintaining Hawksmoor’s high standards in a fast-paced dining environment.

You will expertly train the team, maintain drink knowledge, and manage the bar schedule while collaborating with the general manager to ensure smooth daily operations.