Bar Manager

Dachadc; Washington (District of Columbia); On-site; USD 50,000 - 80,000; Full time

Job summary

A leading company in the hospitality sector seeks a Manager for their Beer Garden operation in Washington, D.C. This role focuses on guest experience, staff leadership, and the strategic development of services. Ideal candidates will hold an undergraduate degree or have equivalent experience, with proven skills in managing teams and delivering top-notch customer service in a dynamic environment.

Qualifications

• Undergraduate degree or 10 years relevant experience required.
• Expert knowledge of MS Office suite is essential.
• Experience in managing restaurant operations preferred.

Responsibilities

• Ensure exceptional guest service and manage staff effectively.
• Assist owners with private events and develop service standards.
• Research and implement new products and services.

Skills

Leadership

Guest Relations

Effective Communication

Problem Solving

Team Mentorship

Education

Undergraduate degree or 10 years equivalent experience

Tools

MS Excel

MS Word

MS PowerPoint

Job description

POSITION SUMMARY: Assists owners in handling all aspects of the beer garden operation to maintain and develop a high level of guest experience. All duties are to be performed in accordance with departmental policies, practices, and procedures.

ESSENTIAL DUTIES AND RESPONSIBILITIES: (Other duties will be assigned as needed.) Must be willing and able to do the following:

• Ensure that every guest receives the Dacha Experience. Their Gemütlichkeit is your highest priority.
• Complete knowledge of all products and specifications.
• Develop and implement strategic plans and visions for their department.
• Provide leadership and direction in the development, execution, and measurement of guest service standards.
• Assist owners with the sale, organization, and execution of private events.
• Hire, train, develop, and discipline hourly front-of-the-house staff according to company guidelines.
• Research, develop, evaluate, and implement new products, services, technology, and processes to ensure a competitive position in anticipation of changing customer needs within the dynamic hospitality environment.
• Establish positive guest relations with all patrons of the restaurant. Maintain rapport with guests; comply with all requests and meet guest expectations to build a positive reputation and encourage return business.
• Lead the hourly team to ensure a positive and happy environment while ensuring top performance.
• Perform other restaurant side duties as requested by management and leadership team.

EDUCATION AND EXPERIENCE

Required:

• Undergraduate degree or ten years of equivalent professional experience.
• Expert knowledge of MS Excel, MS Word, and MS PowerPoint.
• Effective business writing skills.
• Impeccable personal presentation and sense of decorum.

Preferred:

• Four years or more of progressive restaurant management experience (desired but not required).
• Beer, spirits, and wine certification(s).

KNOWLEDGE, SKILLS, AND ABILITIES

• Broad understanding of Food and Beverage division, budgeting, profit and loss statements, labor costs, food and beverage costs, and operation expenses.
• Ability to access all areas of the facility and travel off property when needed.
• Ability to lead and mentor a team and/or its individual members.
• Professional appearance and demeanor.
• Effective English-language written and oral communication skills.
• Ability to identify and assess problems and situations, refer to applicable policies and guidelines, and develop appropriate courses of action.
• Ability to communicate complex, technical, and sensitive information effectively and confidentially, both orally and in writing.
• Ability to lift and carry boxes weighing up to 50 pounds for distances of up to 50 feet, including manipulation from heights possibly requiring a foot-stool.
• Interpersonal skills to communicate effectively with all business contacts.