Bar & Lounge Host: Create Memorable Guest Experiences

The Umstead Hotel and Spa; Cary (NC); On-site; USD 21,000 - 29,000; Full time

Job summary

The Umstead Hotel and Spa in Cary, NC is seeking a Bar and Lounge Host to warmly welcome guests, seat them, and manage the seating area with attentive, efficient service. You will maintain a smooth flow of guests during peak times and ensure all needs are communicated to fellow staff.

Requirements include 1–2 years in customer service, a high school diploma or equivalent, and a polished appearance. This is a full‑time, on‑site role with an hourly wage of $18.

Qualifications

• Minimum 1–2 years of customer service experience or hospitality background.
• Ability to communicate effectively in English, both written and spoken.
• Professional appearance and demeanor per hotel standards.

Responsibilities

• Greet guests warmly and manage Bar and Lounge seating.
• Maintain waitlist and reservations; print menus as needed.
• Ensure guest needs and dietary requirements are communicated to staff.
• Stay organized and calm during busy periods; perform tasks promptly.
• Attend pre-shift and department meetings; adhere to hotel policies.
• Assist with clearing and resetting tables and overall station upkeep.

Skills

Customer service

Communication

Hospitality

English proficiency

Education

High school diploma or equivalent

Job description

The Umstead Hotel and Spa in Cary, NC is seeking a Bar and Lounge Host to warmly welcome guests, seat them, and manage the seating area with attentive, efficient service. You will maintain a smooth flow of guests during peak times and ensure all needs are communicated to fellow staff.

Requirements include 1–2 years in customer service, a high school diploma or equivalent, and a polished appearance. This is a full‑time, on‑site role with an hourly wage of $18.