Bar Lead - East Ridge, TN

Cigars International; East Ridge (TN); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Comprehensive Health Care, Vision & Dental Plan

401(k) Retirement Saving Plan with company match

Paid Vacation and Holidays

Job summary

Cigars International is searching for a committed Bar Lead in East Ridge, TN. You will work in a fast-paced bar environment, ensuring patrons receive excellent drinks and food while managing staff and overseeing service quality.

The ideal candidate should have at least one year of supervisory experience in a busy bar, strong interpersonal skills, and be ready to work peak hours. Comprehensive benefits, including health care, are offered.

Qualifications

• 1 year of bar/restaurant supervisor experience in a high volume bar setting.
• Ability to walk, stand, and occasionally carry heavy items in a fast-paced environment.
• Willingness to work during peak hours including nights, weekends and holidays.

Responsibilities

• Manage and oversee bartender pouring levels and proper serving of drinks.
• Listen to customer and employee feedback to enhance service levels.
• Coach and train team members to enhance customer service standards.

Skills

Interpersonal communication

Fast-paced environment

Bar/restaurant supervision

Education

High school diploma or GED

Job description

Bar Lead – East Ridge, TN

Posting Start Date: 7/15/25

East Ridge, Tennessee, 37412

Summary

We are searching for a committed, energetic Bar Lead who would enjoy work in an exciting, fast-paced environment. The Bar Lead will directly work with the bar staff to ensure that patrons are receiving excellent drinks, food, and the CI customer experience. You will also manage and oversee bartender pouring levels and proper mixing/serving of drinks, customer service, and speed of service. Listen to customer and employee feedback to help execute promotional events and service levels. Understand and communicate business objectives to the bar staff, to help increase profits and maximize customer experience satisfaction. You should also be able to work with diverse personalities and diffuse tense situations.

What you can expect as a Bar Lead with Cigars International

• Accurately ordering, receiving and counting inventory from vendors.
• Creating a culture of accountability for staff including but not limited to all quality, safety, and customer service procedures.
• Maintaining all necessary safe serve certifications and ensuring staff comply with all local and state regulations.
• Adhering to the company’s cleanliness and organizational standards.
• Coaching and training team members to ensure company performance and customer service standard are met.
• Creating a fun and safe atmosphere for patrons and staff.
• Performing daily cash handling duties.
• Bartending as needed.
• All other duties as assigned.

Your areas of knowledge and expertise (that matter the most for this role)

• High school diploma or GED.
• 1 year of bar/restaurant supervisor experience in a high volume bar setting.
• Strong interpersonal communication skills.
• Thrives in a fast-paced environment.
• Ability to walk, stand, and occasionally carry heavy items in a fast-paced, stressful environment.
• Willingness to work during peak hours including nights, weekends and holidays.

Benefits

• Comprehensive Health Care, Vision & Dental Plan.
• Flexible Spending Account.
• Disability Plans.
• Basic & Supplemental Life Insurance.
• Additional Supplemental Benefits.
• Paid Vacation, Paid Time Off (PTO) days, Holidays.
• 401(k) Retirement Saving Plan including a generous Company match.

Employment eligibility

Our company uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.e-verify.gov.

Agency policy

• This Direct Search is conducted exclusively by the Scandinavian Tobacco Group. We do not accept applications from agencies, and we will not provide compensation for unsolicited CVs.