Bar and Restaurant Server

Accor Hotels; Lincoln (NE); On-site; Full time

Job summary

Accor Hotels is seeking Bar/Restaurant Servers who are passionate about customer service. This role involves taking orders, serving food and drinks, and maintaining high standards of service. Evening shifts are typical, with opportunities for early shifts as well. Full training will be provided.

Benefits

£12.21 per hour

Share of tips/service charge

Up to 4 Free nights in Accor Hotels

Discounted rooms in all Accor Hotels Worldwide

15% Off final bill in Accor Restaurant or Bar

35% Discount in MPW Restaurants

Qualifications

• Previous customer service background preferred.
• Experience in a branded restaurant environment is an advantage.

Responsibilities

• Taking orders and serving food and drinks.
• Ensuring high customer service standards.
• Adhering to Health and Safety policies.

Skills

Customer Service

Job description

Company Description

The Mercure Bridgwater Hotel is located in the heart of Bridgwater town center and offers 119, 4 star bedrooms and is complimented by a Marco Pierre White Steakhouse Bar and Grill.

Job Description

This Bar / Restaurant Servers position is for someone who has a previous customer service background and ideally will have worked in a branded restaurant environment however full training will be given.

The position involves:-

• Being passionate about customer service and ensuing the highest standards are maintained at all times.
• The vast majority of shifts are evenings (from 5pm) however it wouldbe an advantage if you were also able to work early shifts(6am start). Shifts include weekends, public and Bank holidays which due to the nature of the restaurant are often the busiest days for the business.
• Uniform and appearance standards must be maintained at all times.
• Taking orders and serving food and drinks to a brand standard ensuring impeccable service is delivered at all times.
• Being knowledgeable about the menu, wines and cocktails served.
• Ensuring clear, concise communication between the front and back of house teams.
• Taking payments for guests and ensuring the correct billing procedures are adopted.
• Adhering to all Health and Safety policies and procedures as explained during your training

Additional Information

We’re offering:-

· £12.21 per hour for all ages, share of tips / service charge

· Up to 4 Free nights in Accor Hotels for every year of your employment

· Discounted rooms in all Accor Hotels Worldwide

· Discounted rate at all Legacy Hotels

· 15% Off your final bill in every Accor Restaurant or Bar

· 35% Discount in all MPW Restaurants

· Access to employee discount platform giving amazing discounts for hundreds of major companies including Supermarkets, High street and Fashion stores, Days out, Staycations / holidays and (non-MPW) Restaurants and Takeaways.