Banquets Operations Manager

Westin Hotels & Resorts; Boston (MA); On-site; USD 71,000 - 95,000; Full time

Job summary

Westin Hotels & Resorts is seeking a Management professional for their Event Management team in Boston. You will direct and motivate your banquet team while ensuring high-quality service during events. Responsibilities include managing financial aspects, coordinating with the kitchen, and enhancing guest satisfaction.

Ideal candidates have a high school diploma and at least 2 years of relevant experience, strong leadership skills, and a passion for event management.

The position offers a competitive salary between $71,000-$95,000 annually, plus bonus eligibility.

Qualifications

• Minimum 2 years of experience in event management, food and beverage, or related field.
• Strong leadership qualities and ability to motivate a team.
• Excellent communication skills for guest interactions.

Responsibilities

• Direct and motivate the banquet team to ensure high service quality.
• Monitor financial and administrative responsibilities.
• Manage banquet operations and inventory effectively.
• Ensure exceptional customer service and handle guest complaints.

Skills

Event management experience

Customer service skills

Team leadership

Food and beverage knowledge

Education

High school diploma or GED

Job description

Westin Hotels & Resorts is seeking a Management professional for their Event Management team in Boston. You will direct and motivate your banquet team while ensuring high-quality service during events. Responsibilities include managing financial aspects, coordinating with the kitchen, and enhancing guest satisfaction.

Ideal candidates have a high school diploma and at least 2 years of relevant experience, strong leadership skills, and a passion for event management.

The position offers a competitive salary between $71,000-$95,000 annually, plus bonus eligibility.