Banquets & Events Supervisor – Resort Catering

Wilderness Resort; Wisconsin; On-site; USD 55,000 - 75,000; Full time

Job summary

The Wilderness Resort in Wisconsin Dells, Wisconsin, America’s Largest Waterpark Resort, seeks an Assistant Facilities Manager to coordinate food service, meetings, banquets, set-ups and catering for conference groups. This full-time role acts as a liaison between group contacts and catering staff, ensuring exceptional service and smooth events.

Responsibilities include assisting with all banquet and catering activities, coordinating staffing and equipment, overseeing inventory and billing, and

Qualifications

• Must be hardworking, dependable and enthusiastic with strong customer service focus.
• Experience coordinating conference, banquet and catering services is preferred.
• Ability to supervise catering staff and manage event setups.

Responsibilities

• Assist Convention Services Manager and support all conference, banquet and catering operations.
• Greet clients, establish rapport and ensure client satisfaction during events.
• Coordinate staffing, valet, coat check, A/V requests and transportation as needed.
• Place weekly orders for linens and equipment in coordination with the Manager.
• Assist with billing, cost control, and review of banquet event orders.
• Monitor beverage inventory and oversee event service quality.
• Stay aware of upcoming groups and major conventions in the next 90 days.

Skills

Customer service

Event coordination

Attention to detail

Teamwork

Job description

The Wilderness Resort in Wisconsin Dells, Wisconsin, America’s Largest Waterpark Resort, seeks an Assistant Facilities Manager to coordinate food service, meetings, banquets, set-ups and catering for conference groups. This full-time role acts as a liaison between group contacts and catering staff, ensuring exceptional service and smooth events.

Responsibilities include assisting with all banquet and catering activities, coordinating staffing and equipment, overseeing inventory and billing, and