BanquetEvent Server SpringHill Suites

SpringHill Suites by Marriott Grand Island NE; Grand Island (NE); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

401(k)

Employee discounts

Flexible schedule

Job summary

SpringHill Suites by Marriott Grand Island NE is seeking a friendly Banquet Server to ensure guests have an exceptional experience during dining and events. You will assist with setup, serving duties, and post-event cleanup, maintaining a welcoming atmosphere and professional service throughout your shift.

You will handle room setups, ensure safety and cleanliness of the banquet space, and collaborate with the Director of Sales for special requests, while coordinating with bar and service staff

Qualifications

• High school diploma or equivalent preferred.
• Previous serving experience preferred.
• Ability to work a variable schedule including mornings, evenings, holidays & weekends.

Responsibilities

• Review Banquet Event Orders (BEOs) at the beginning of each shift to ensure rooms are set as contracted.
• Prepare rooms for use; adjust lights, sound volumes, and temperature as needed before guests arrive.
• Communicate with the Hotel's Director of Sales regarding any special needs and assist in ensuring events are on time.
• Maintain high standards of safety and cleanliness in all areas of the banquet space.
• Set up banquet equipment and reset meeting rooms for next event within one day of previous event.
• Build relationships and provide groups with a lasting experience of the hotel to encourage return business.

Education

High school diploma or equivalent

Job description

Benefits

• 401(k)
• Employee discounts
• Flexible schedule
• Banquet/Event Staff (SpringHill Suites by Marriott Grand Island)
• 401(k)
• Employee discounts
• Flexible schedule

Compensation: Hourly

The purpose of this position is to interact with our guests and ensure they have a great experience when dining and/or meeting at the hotel. Banquet Servers are responsible for positive guest interactions while serving guests in a friendly and efficient manner. At all times, servers are expected to be attentive to our guest needs and making them feel welcome, comfortable, important and relaxed.

Banquet Servers will follow through with the proper and timely set-up and execution of banquet events. Set up includes tables, chairs, stages, and audio-visual equipment. Must maintain a high degree of professionalism, and maintain all equipment and facilities in an organized, clean, and safe environment.

General Responsibilities

• Review Banquet Event Orders (BEO's) at the beginning of each shift to ensure room are set as contracted.
• Prepare rooms for use; adjusting lights, sound volumes, and temperature as needed before guests arrive.
• Be in communication with the Hotel’s Director of Sales regarding any special needs. Assist in ensuring that the events are on time.
• Maintain high standards of safety and cleanliness in all areas of the banquet space.
• Communicate any areas of need, problems, and concerns from guests to the Director of Sales
• Ensure that meeting room is re-set for next event contract if it is within one day of previous event.
• Keep inventory of all banquet equipment in order and stored in their appropriate areas.
• Build relationships and provide all groups with a lasting experience of the hotel with intent for return business.
• Maintaining proper dining experience, delivering items, fulfilling customer needs, bussing tables, replenishing utensils, refilling glasses.

• Assisting with serving drinks at Hotel’s Lobby Bar
• Delivering Alcoholic and Non-alcoholic drinks for service to your customers table.
• Performing basic cleaning tasks as needed or directed by supervisor.
• Greet all guests warmly with an appropriate greeting.
• Adhere to grooming and appearance standards consistently.
• Understand and communicate products and services available at the hotel.

Job Qualifications

High school diploma or equivalent preferred. Previous serving experience preferred, excellent oral communication skills required, positive interpersonal skills required. Ability to work a variable work schedule including, early mornings, evenings, holidays & weekends.