Banquet/Event Server

Woodbury Corporation; Grand Island (NE); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

401(k)

Employee discounts

Flexible schedule

Job summary

SpringHill Suites by Marriott Grand Island is seeking Banquet/Event Staff to engage guests and ensure an excellent dining or meeting experience. Banquet Servers set up, serve, and interact with guests in a friendly, efficient manner throughout events.

The role requires a flexible schedule, with early mornings, evenings, holidays and weekends as needed. Benefits include a 401(k), employee discounts, and a flexible schedule to support hotel operations.

Qualifications

• High school diploma or equivalent preferred.
• Previous serving experience preferred; strong communication is essential.
• Flexibility to work variable shifts including mornings, evenings, holidays and weekends.

Responsibilities

• Review BEOs at shift start to ensure rooms match contracted setup.
• Prepare rooms for use by adjusting lights, sound, and temperature.
• Coordinate with Sales Director for special needs and event timing.
• Maintain safety and cleanliness in banquet spaces.
• Communicate guest needs and issues to the Director of Sales.
• Reset meeting rooms for next event within one day if needed.
• Keep inventory of banquet equipment and organize storage.
• Provide guests with a welcoming experience and assist with service.

Skills

Oral communication

Interpersonal skills

Customer service

Education

High school diploma or equivalent

Job description

Banquet/Event Staff (SpringHill Suites by Marriott Grand Island)

Benefits

• 401(k)
• Employee discounts
• Flexible schedule

Compensation: Hourly

The purpose of this position is to interact with our guests and ensure they have a great experience when dining and/or meeting at the hotel. Banquet Servers are responsible for positive guest interactions while serving guests in a friendly and efficient manner. At all times, servers are expected to be attentive to our guest needs and making them feel welcome, comfortable, important and relaxed.

General Responsibilities

• Review Banquet Event Orders (BEO's) at the beginning of each shift to ensure room are set as contracted.
• Prepare rooms for use; adjusting lights, sound volumes, and temperature as needed before guests arrive.
• Be in communication with the Hotel’s Director of Sales regarding any special needs. Assist in ensuring that the events are on time.
• Maintain high standards of safety and cleanliness in all areas of the banquet space.
• Communicate any areas of need, problems, and concerns from guests to the Director of Sales
• Ensure that meeting room is re-set for next event contract if it is within one day of previous event.
• Keep inventory of all banquet equipment in order and stored in their appropriate areas.
• Build relationships and provide all groups with a lasting experience of the hotel with intent for return business.
• Maintaining proper dining experience, delivering items, fulfilling customer needs, bussing tables, replenishing utensils, refilling glasses.
• Assisting with serving drinks at Hotel’s Lobby Bar
• Delivering Alcoholic and Non-alcoholic drinks for service to your customers table.
• Performing basic cleaning tasks as needed or directed by supervisor.
• Greet all guests warmly with an appropriate greeting.
• Adhere to grooming and appearance standards consistently.
• Understand and communicate products and services available at the hotel.

Job Qualifications

• High school diploma or equivalent preferred.
• Previous serving experience preferred, excellent oral communication skills required, positive interpersonal skills required.
• Ability to work a variable work schedule including, early mornings, evenings, holidays & weekends.