Banquet Supervisor PT

Nps Llc; Foxborough (MA); On-site; USD 30,000 - 39,000; Full time

Job summary

Nps Llc in Foxborough, MA is seeking a Catering Supervisor to oversee set-up, service and clean-up of all catered events, directing banquet servers and bartenders to ensure flawless execution.

This role requires strong communication, the ability to lead a diverse team in indoor and outdoor settings, and strict adherence to Serve Safe standards. The position involves nights, weekends and holidays, including home football games and other stadium events.

Qualifications

• Must communicate effectively in English, both written and verbal.
• Ability to prioritize and multitask in a fast-paced environment.
• Strong leadership to supervise banquet staff and coordinate events.
• Ability to lift up to 50 pounds and stand for extended periods.
• Must be 18 years or older.
• Flexible schedule including nights, weekends, and holidays.
• Serve Safe training required; must obtain passing score.

Responsibilities

• Provide first-class service at catered events and communicate guest needs to management.
• Supervise banquet servers and bartenders; delegate tasks.
• Execute events with attention to detail and guest experience.
• Set up and breakdown catering equipment and supplies; ensure proper storage.
• Work across indoor and outdoor events; adapt to various environments.
• Handle special projects and assignments as needed.

Skills

English communication

Team leadership

Multitasking

Trouble shooting

Customer service

Staff supervision

Stamina

Job description

SUMMARYProvides exceptional customer service to internal and external catering guests and is responsible for overseeing set-up, service and clean-up of all catered events. Provides direction and supervision to banquet servers and bartenders.DUTIES AND RESPONSIBILITIESDeliver first class customer service to all guests at catered events ensuring all special requests and needs are communicated to managementSupervise banquet staff and efficiently delegate responsibilities to ensure the success of all eventsExecute all catered events with a strong emphasis on all details and the overall guest experienceAbility to set-up catered events with care to all details and department standardsAbility to efficiently and accurately service all guests in buffet, station and plated meal environmentsAbility to meet and supervise all service standards including, but not limited to, tray carrying, wine service, table service and buffet serviceEnsure thorough break-down and clean-up all catering equipment and supplies following events, ensuring proper care and storage of all equipment, supplies, food and beverageComplete tasks in a variety of environments as assigned by management to include in-door and out-door catering through the propertySpecial projects and assignments as business dictatesSUPERVISORY RESPONSIBILITIESThis role will supervisor pt staff during catering eventsSKILLS AND QUALIFICATIONSAbility to effectively communicate in English, written and verbalAbility to prioritize and multi-task in a high paced environmentAbility to trouble shot and within department guidelines, immediately resolve deficienciesAbility to work as a team leader in a diverse environmentAbility to stand and walk for extended periods of timeAbility to repeatedly lift a minimum of 50 pounds18 years of age or olderFlexible schedule; nights, weekends and holidays may be requiredAbility to fully commit to all home football games and other full stadium eventsPHYSICAL DEMANDSReasonable accommodations may be made to enable individuals with disabilities to perform the essential functionsWORK ENVIRONMENTA dynamic, complex fast-paced environment requires that each individual truly seek to learn and understand from others. Appreciate and value different perspectives to expand your view and approach.Ability to manage a large diverse workforce and build strong teamsAbility to work nights, weekends and holidaysThe noise level in the WORK ENVIRONMENT is usually loud on event daysCERTIFICATES, LICENSES, REGISTRATIONSRequired to obtain passing score on Serve Safe trainingOTHER DUTIESPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.This company is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.