Banquet Supervisor - MGM National Harbor

MGM Resorts International; Oxon Hill (MD); On-site; USD 33,000 - 44,000; Part time

Benefits offered by this job

Wellness programs

Discounts on hotel, F&B, retail and娱乐

Free meals in employee dining room

Free parking on and off shift

Health & Income Protection benefits

Professional and personal development

Job summary

MGM Resorts International in National Harbor, MD, seeks a Banquet Supervisor to lead events with precision and hospitality. You will review BEOs, coordinate staff, and ensure flawless execution of signature SHOW experiences for guests. This is a part-time role with varying hours across events and shifts.

You will manage materials, inventory, and costs while maintaining high service standards and addressing guest concerns swiftly.

Qualifications

• Must be at least 21 years old.
• High School Diploma or GED required.
• At least 2 years of Banquet supervisory experience.

Responsibilities

• Review and interpret BEOs to plan for events and allocate team workloads.
• Meet with group leaders/clients to confirm details and set expectations.
• Lead the team to deliver signature SHOW hospitality at every touchpoint.
• Coordinate ordering and inventory of materials and equipment for each event.
• Oversee food, beverage, labor, and resources with cost control in mind.
• Maintain event records and reports for operational excellence.
• Address guest or team concerns promptly to ensure positive outcomes.
• Communicate policies clearly and ensure staff compliance with standards.
• Conduct pre-shift inspections of spaces to verify setups and readiness.

Skills

Banquet supervision

Team leadership

Customer service

Education

High School Diploma or GED

Job description

National Harbor, Maryland

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

As a Banquet Supervisor, you will play a vital role in ensuring the flawless execution of events that create lasting impressions. Your leadership and attention to detail will help deliver exceptional experiences with precision and care. Your welcoming presence and commitment to outstanding service will help turn each occasion into a memorable moment our guests will carry with them well beyond their time with us.

THE SCHEDULE:

• This is a part-time position. Start times can range from 6AM to 5PM. Hours will vary based on business or event needs.

THE DAY-TO-DAY:

• Review and interpret Banquet Event Orders (BEOs) to prepare for upcoming events and organize team workloads accordingly.
• Meet with group leaders and clients to confirm final details, accommodate last-minute changes, and set expectations for an outstanding experience.
• Champion our signature SHOW service by guiding your team to deliver exceptional hospitality at every touchpoint.
• Coordinate the ordering and inventory of all materials and equipment necessary for each event.
• Oversee and account for all food, beverage, labor, and event resources to ensure accuracy and cost control.
• Maintain comprehensive records and event reports to support operational excellence.
• Address and resolve any guest or team member concerns swiftly and professionally, ensuring a positive outcome.
• Communicate policies clearly to staff and ensure team compliance with all standards.
• Conduct pre-shift inspections of event spaces to verify setups and confirm that all necessary equipment is ready before guests arrive.

THE IDEAL CANDIDATE:

• Must be at least 21 years of age or older.
• High School Diploma or GED.
• At least 2 years of Banquet supervisory experience.

THE PERKS & BENEFITS:

• Wellness incentive programs to help you stay healthy physically and mentally.
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on travel, electronics, online shopping, and more.
• Free meals in our employee dining room.
• Free parking on and off shift.
• Health & Income Protection benefits (for eligible employees).
• Professional and personal development through programs, networking opportunities, and community involvement.

Pay Rate:

The rate for this role is:

$24.00

This rate represents a good faith estimate of the wage rate that MGM reasonably expects to pay for the position upon hire.

Pay will not be below any applicable minimum wage.

Should overtime be worked, employees are paid overtime pay in accordance with state requirements.

Employees in this position are eligible to participate in medical, dental, vision, life insurance, 401(k) plans, and time off plans. Specific program offerings vary by eligibility factors such as geographic location, employment status, and union membership.