Banquet Supervisor - MGM Springfield

MGM Resorts International; Springfield, Northern (MA, KY); Hybrid; USD 44,000 - 54,000; Part time

Benefits offered by this job

Free meals in employee dining room

Employee discounts on hotel, dining, F

Professional development opportunities

Job summary

MGM Springfield is seeking a Banquet Supervisor to oversee catering and entertainment events, ensuring exceptional guest experiences. The role requires at least two years of banquet supervisory experience and the ability to lead a team in a fast-paced setting.

The position is part-time with variable shifts including nights, weekends, and holidays. Competitive hourly pay, meals, and access to employee discounts are among the benefits.

Qualifications

• High School Diploma or GED required.
• 2+ years of banquet supervisory experience.
• Able to work a part-time schedule including nights, weekends and holidays.
• Able to lead and mentor a team.
• Ability to multi-task in a fast-paced, team-oriented environment.

Responsibilities

• Receive function sheets from Catering office to assess future events and workload.
• Meet with function group leaders to discuss details and last-minute changes for events.
• Ensure the delivery of exceptional service to clients during events.
• Order necessary materials and account for all food, beverage, labor, and equipment used.
• Complete reports and maintain accurate records of all banquet events.
• Address and resolve employee and guest complaints promptly.
• Inform staff of management policies and ensure compliance.
• Inspect event rooms prior to staff arrival to verify setup and equipment placement.

Education

High School Diploma or GED

Job description

**THE JOB:**As a **Banquet Supervisor at MGM Springfield**, you will oversee the operations of catering and entertainment events, ensuring exceptional service and a memorable guest experience. The ideal candidate will have at least two (2) years of supervisory experience in a banquet setting, demonstrating the ability to manage event logistics, staff compliance, and guest interactions effectively. Your leadership will be crucial in creating special moments that guests will cherish beyond their time with us. **THE STARTING RATE:** $21.53 per hour **THE DAY-TO-DAY:*** Receive function sheets from the Catering office to assess future events and workload.* Meet with function group leaders to discuss details and last-minute changes for events.* Ensure the delivery of exceptional service to clients during events.* Order necessary materials and account for all food, beverage, labor, and equipment used.* Complete reports and maintain accurate records of all banquet events.* Address and resolve employee and guest complaints promptly.* Inform staff of management policies and ensure compliance.* Inspect event rooms prior to staff arrival to verify setup and equipment placement.**THE IDEAL CANDIDATE:*** High School Diploma or GED* 2+ Years of Prior Relevant Banquet supervisory experience* **Able and willing to work Part-Time schedule which includes variable shifts, to include nights, weekends and holidays*** Able to lead and mentor a team* Ability to multi-task and work well in a fast paced, team-oriented environment**THE PERKS & BENEFITS:*** Free meals in our employee dining room.* Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.* Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community. **VIEW JOB DESCRIPTION:** https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=12735**Pay Rate**The rate for this role is:$21.53This rate represents a good faith estimate of the wage rate that MGM reasonably expects to pay for the position upon hire.The estimated annual tips this role could reasonably be anticipated to receive is: $0 - $25,200.Pay will not be below any applicable minimum wage.Should overtime be worked, employees are paid overtime pay in accordance with state requirements.Employees in this position are eligible to participate in medical, dental, vision, life insurance, 401(k) plans, and time off plans. Specific program offerings vary by eligibility factors such as geographic location, employment status, and union membership.Are you ready to **JOIN THE SHOW**? Apply today!