Banquet Supervisor - MGM Springfield

MGM Resorts; United States; On-site; USD 20,000 - 24,000; Part time

Benefits offered by this job

Free meals in employee dining room

Hotel, F&B, retail and entertainment/パ

Professional development and community

Volunteer opportunities

Job summary

MGM Resorts International seeks a Banquet Supervisor for MGM Springfield to oversee catering and entertainment events, guiding staff and ensuring outstanding guest service. The ideal candidate has 2+ years of supervisory banquet experience and can lead a fast-paced team across multiple events.

The role is part-time with nights, weekends, and holidays required. Starting rate is $21.53 per hour, with potential annual tips up to $25,200.

Qualifications

• Experience supervising banquet operations or events.
• Strong leadership and team mentorship abilities.
• Ability to multi-task in a fast-paced environment.

Responsibilities

• Oversee catering and entertainment events to ensure exceptional service.
• Coordinate with function group leaders on event details and last-minute changes.
• Ensure compliance with policies and quality standards during events.
• Maintain records and reports for banquet events and inventory.

Skills

Leadership

Team management

Guest service

Education

High School Diploma or GED

Job description

Springfield, Massachusetts

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

As a Banquet Supervisor at MGM Springfield , you will oversee the operations of catering and entertainment events, ensuring exceptional service and a memorable guest experience. The ideal candidate will have at least two (2) years of supervisory experience in a banquet setting, demonstrating the ability to manage event logistics, staff compliance, and guest interactions effectively. Your leadership will be crucial in creating special moments that guests will cherish beyond their time with us.

THE STARTING RATE: $21.53 per hour

THE DAY-TO-DAY:

• Receive function sheets from the Catering office to assess future events and workload.
• Meet with function group leaders to discuss details and last-minute changes for events.
• Ensure the delivery of exceptional service to clients during events.
• Order necessary materials and account for all food, beverage, labor, and equipment used.
• Complete reports and maintain accurate records of all banquet events.
• Address and resolve employee and guest complaints promptly.
• Inform staff of management policies and ensure compliance.
• Inspect event rooms prior to staff arrival to verify setup and equipment placement.

THE IDEAL CANDIDATE:

• High School Diploma or GED
• 2+ Years of Prior Relevant Banquet supervisory experience
• Able and willing to work Part-Time schedule which includes variable shifts, to include nights, weekends and holidays
• Able to lead and mentor a team
• Ability to multi-task and work well in a fast paced, team-oriented environment

THE PERKS & BENEFITS:

• Free meals in our employee dining room.
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community.

VIEW JOB DESCRIPTION: https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=12735

Pay Rate

The rate for this role is: $21.53

This rate represents a good faith estimate of the wage rate that MGM reasonably expects to pay for the position upon hire.

The estimated annual tips this role could reasonably be anticipated to receive is: $0 - $25,200.

Pay will not be below any applicable minimum wage.

Should overtime be worked, employees are paid overtime pay in accordance with state requirements.

Employees in this position are eligible to participate in medical, dental, vision, life insurance, 401(k) plans, and time off plans. Specific program offerings vary by eligibility factors such as geographic location, employment status, and union membership.